Personal Health Budget Holders
PERSONAL HEALTH BUDGET HOLDERS
PHBChoices gives Personal Health Budget (PHB) holders choice and control over their own care. PHB holders can manage their own account, or appoint a family member or carer to act as their proxy agent. They can search for products and services in line with their care plan, interact with both local and national care providers in a secure environment and pay for their care using their online accounts and virtual wallets for cashless transactions.
PHBChoices makes it easier to choose and purchase products and services, simplifying the process thereby enabling them to focus on their care rather than its administration. This gives the PHB holder and their family full visibility and control over the budget they have available to spend in any period.
PHBCHOICES FEATURES AND BENEFITS
|A complete membership solution making it easier to manage the whole process - People can manage all the systems, processes and suppliers in one place, including time and attendance and payroll.||Intuitive and easy to use online experience - A retail style online shopping experience where the PHB holder is guided through the process from start to finish and is available on any device.||Time and attendance - the system enables the PHB holder to book and manage their personal assistants in one place with the approvals of timesheets and invoices being available via the system.|
|Search by multiple fields, including location, price and user rating - like high street online shops people can search for products using different criteria.||Web-based service - available 24/7 across multiple devices: Android, IOS or Windows.||Payroll management - a payroll service is available for those PHB holders that want all their payments and various deductions to be managed centrally.|
|Web based access to safe and secure messaging - all the conversations are kept safely and securely on the system and stored for future reference.||Safe and secure way of managing your budget - using an online account and virtual wallet through cashless transactions.||Help and support - the care marketplace is supported with user guides, videos and a UK based telephone helpline for people wanting help with using the system.|
Simplified banking and payment process - Once a budget is uploaded onto the system, the PHB holder can pay for products and services without handing over physical cash. The available budget and next payment date are viewable on the PHB holder's home page once logged in.