Together, we're helping the NHS save lives

Our purpose is clear – we free up funds for frontline care. We play a vital role in delivering our purpose and we know that a positive employee experience supports that.

Our culture is about inclusion, high performance and opportunity, and we are proud to be recognised as a UK Best Workplace, fostering collaboration and inspiring our teams to be their best.

We strive to be an organisation where our people can thrive. We aim to support, encourage, inspire and empower people. With a focus on development, flexibility and wellbeing, we want to employ the best and provide everyone who works here with the experience they deserve.

To reward people, we offer a substantial range of benefits, including the option to buy and sell holiday, carer’s leave, health care packages, opportunities for learning and development, and three paid days for volunteering each year.

We recognise and reward those who demonstrate our company values in their daily interactions with customers, and with each other.

our culture wheel

Our Values


We respect others and value their views and contributions.


We are focused on our customers; we understand their needs and do everything in our power to help them succeed.


We work collaboratively applying a can-do-attitude, we inspire each other to deliver great results and exceed expectations.


We consistently deliver high quality outcomes for our clients and our people.


We will innovate to achieve our strategy and support the NHS in delivering its vision.

NHS-SBS-culture icon

When it comes to employee experience, our culture has a significant impact on what it’s like to work here.

  • Events and celebrations
  • Unique and positive joint venture relationship with the NHS
  • Best UK Super large company by Great Place to Work
  • Great Place to Work for Women, Tech and Career Development.
  • Focused direction & plan for sustainable growth
  • Diversity is celebrated
  • Clear focus on our contribution to social value & sustainability
  • Active and involved Employee Engagement Networks (EEN)
Work Environment

We want people to enjoy coming to work – be that in an office, meeting clients or at home.

  • Modern offices, free fruit, cereals available daily
  • Hybrid & flexible working to support wellbeing and work-life balance
  • Mental health first aiders available
  • A culture of colleague recognition with Star Awards and values – voucher reward scheme
  • Business Excellence Awards for outstanding contribution
  • Comprehensive wellbeing hub
  • Effective People Hub team for employee queries
  • Friendly and welcoming team
  • Values driven organisation
Career Development

We know that opportunities to develop, learn new skills and achieve your career aspirations are important. We aim to help people grow in their career, plan for the future, earn more money and enjoy coming to work.

  • Regular information on internal opportunities
  • Prioritising internal appointments before advertising externally
  • Sponsored development & technical training
  • Management & leadership development
  • At least six training days available per year
  • Manager 121s & performance development reviews
  • Mentoring programmes
  • Self-learning encouraged with a variety of opportunities
  • Professional qualifications
Employee Benefits

We want to attract and retain the best people, so we offer an extensive benefits package to help your financial, emotional and physical wellbeing.

  • 3% additional salary to buy benefits or take as pay (standard terms)
  • Five days carers leave every year
  • NHS Blue Light Card and discount schemes
  • Share Purchase Scheme
  • Competitive salary sacrifice pension scheme
  • 25 days holiday plus holiday buy and sell options
  • Emergency financial support
  • Wellbeing support
  • Three volunteering days per year

Learn more about us...