Case Studies
We work closely with NHS organisations all over the country to replace outdated, time-consuming and error-prone paper processes, with affordable digital systems and more efficient ways of working.
The success stories below show how our NHS partners can overcome the day-to-day challenges they face in the back and middle office.
Innovative "anytime" payroll service increases staff satisfaction
An innovative new payroll service from NHS Shared Business Services reduces reliance on traditional monthly deadlines, enabling faster onboarding and pay changes, swift recovery of overpayments and hundreds of thousands of pounds in efficiency savings.
New ICS benchmarking blueprint for NHS finance and procurement
NHS SBS partners with Norfolk and Waveney Integrated Care System to develop Insight Diagnostic solution
Lewisham and Greenwich NHS Trust
Lewisham and Greenwich Trust partnered with NHS Shared Business Services to discover how robots can reduce resources spent on repetitive manual processes.
Royal Free London
Royal Free London NHS Foundation Trust turns to NHS Shared Business Services to help implement greater workforce efficiencies.
Healthier Wigan
To support recommissioning of mental health services in Wigan, the CCG turned to NHS SBS to help manage the complex procurement and commercial process.
Covid-19 highlights value of NHS SBS Integrated Procurement Service
Our partnership with Cambridgeshire Community Services NHS Trust ensured that local healthcare services remained open across all 120 sites during the pandemic.
Workforce Analytics
We worked with Medway NHS Foundation Trust to develop a data science solution to improve staff retention by predicting NHS employees who are at risk of leaving.
Responding to Covid-19
Working with NHS England and NHS Improvement and provider trusts, we ensured that despite a huge increase in demand, essential services remained uninterrupted.
CCG Mergers - Maximising Commissioning Efficiencies
Due to its expertise in transforming processes and developing efficiencies, NHS SBS was asked to partner with NHS E&I to merge 74 CCG financial ledgers.
The Clatterbridge Cancer Centre Liverpool - a hospital that doesn't feel like one
The Clatterbridge Cancer Centre NHS FT wanted a non-clinical feel for their flagship new hospital. In the middle of a global pandemic, we helped this happen.