Case studies

Co-creating a unique payroll service

A new payroll and pensions hub come into operation on 1 October 2022. Initially serving University Hospitals Sussex NHSFT, the other four organisations gradually onboarded, culminating in Queen Victoria Hospital NHSFT in February 2023.

Robotic Process Automation

Automation has created more efficient ways of working, leading to a better experience for both new starters and for the Trust’s resourcing team. It has taken on the bulk of tedious, time-consuming tasks, allowing staff to focus on better serving patients, whilst the streamlined...

From Data to Decarbonisation  

Worcestershire Acute NHS Trust sought to get a baseline of its Scope 3 emissions to act as a benchmark from which to measure progress on its Green plan. To help it meet the NHS’s ambition to be the world’s first carbon-neutral health service by 2040, it turned to a brand-new ...

Sustainable Waste Management

Our innovative approach to procuring waste management services is having an impact with Trusts nationally, supporting them to meet NHS England’s clinical waste strategy. We recently partnered with Barts Health NHS Trust to support their waste strategy, and the Trust is on targe...

Major Trauma Hospital – Capital Equipment

When dealing with major trauma, minutes matter. The first hour after injury – the so-called “golden hour” - can mean the difference between life and death. The Northern Care Alliance NHS Foundation Trust chose to partner with NHS SBS to ensure their new hospital was equippe...

Creating a Home from Home

Creating a home-from-home in a challenging environment NHS Shared Business Services have provided capital procurement and project management expertise for new Mental Health Hospitals.

Smartcard service sees Cambridgeshire staff smiling

For five years, Cambridgeshire Community Services and Cambridgeshire & Peterborough NHS Trusts have relied on NHS SBS's Registration Authority service to manage smartcards for their staff. It's a decision they've never regretted.

Innovative “anytime” payroll service increases staff satisfaction

NHS Shared Business Services reduces reliance on traditional monthly deadlines, enabling faster onboarding and pay changes, swift recovery of overpayments and hundreds of thousands of pounds in efficiency savings. Initially used by four NHS trusts within the North Central London ...

Norfolk and Waveney Integrated Care System

With the move to Integrated Care Systems (ICSs) presenting a significant opportunity to drive national best practice and consistency - and realise huge cost and efficiency savings - across NHS corporate services, NHS Shared Business Services (NHS SBS) and Norfolk and Waveney ICS ...