1. Self Service Portal
  2. Client System Login
  3. Frameworks
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  1. Self Service Portal
  2. Client System Login
  3. Frameworks

Employee Service Desk (ESD) opening times

The Employee Service Desk is now open from 8am till 5pm, Monday to Friday. It is operating as normal but experiencing a high volume of calls. The ESD Portal is an easier way of contacting Employment Services and we encourage you to direct your employees to: Self Service Portal

Employees who have received no pay/less than 75% of their pay (Priority 1) are currently transferred by ESD to Payroll; however, we will be asking our call operatives to make direct contact with the Pay Clerk so the caller may have to be called back.

Priority 1 calls are monitored continually to ensure they are managed within the core service level agreements.

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