Will you still be able to provide a service if you suffer high levels of staff absence or office closure?
Our teams are located in three different geographic locations around the country and include a number of employees with transferrable skills who are ready and able to be reassigned as necessary.
We have already enabled home-working to ensure key delivery activities are ring-fenced, e.g. BACS processing and payroll services.
In the event of reduced resource, we will also deprioritise some activities but will communicate in advance of any change to process.
For those clients where we undertake HR transaction activities, we may need to prioritise starters and leavers.
We will be monitoring the situation throughout each pay cycle and invoking any contingency measures as and when they are needed.