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  1. Self Service Portal
  2. Client System Login
  3. Frameworks

Workforce Consultancy

Our Consultants will work with you to improve productivity and control of new or existing processes.

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We work with over 120 NHS organisations including NHS Trusts, Clinical Commissioning Groups (CCGs), Commissioning Support Units (CSUs), social enterprises and limited companies in offering innovative, technologically advanced solutions to deliver required services.

Getting your internal processes right is more than just important; it's critical. Making sure you're being cost effective in the delivery of your service, as well as ensuring the wellbeing of your skilled workforce is imperative and that's where we can help you.

Our complete process review will show you how to optimise your time whether moving paper processes to online transactions or completing a full move across to robotics.

Click here for more information on our Automation Healthcheck. Our Automation and Robotics solutions will help you save money and go paperless.



Our experienced consultants will review your internal processes to see if your operation could be streamlined whilst identifying which ones could be outsourced or automated. This could save you considerable time and money.

Our Experience I

Our Experience II

Our Experience III

Click Here for more information on our Outsourcing Healthcheck.

Click Here for information on our Healthcheck Consultancy.

Click Here for information on our Live Report and Dashboard Creation.

Click Here for information on our Operational Change and Project Support.



NHS SBS offers its Workforce Consultancy service to help you and your organisation achieve the maximum benefits from Self Service implementation and optimisation. Our services include the following:

  • A review of your current process and how this can be mapped out going forward using Self Service
  • Full implementation using the Prince 2 methodology
  • Face to face training for your trainers (up to 6 people depending on organisational size)
  • A blended approach to training such as Webinars or video, hosted on your own website
  • ESR Data Cleanse and review of existing data for Annual Leave purposes


Already using Self Service? You could increase your existing functionality to include Appraisals, Online Payslips and Property Registration to potentially save thousands of pounds in streamlining processes, going paperless.

Click Here for more information on ESR Self Service Implementation.

Click Here for more information on our ESR Education offering.



ONE SYSTEM, ONE RECORD. Transition to ESR OLM and let NHS Shared Business Services help with requirements.

Is your organisation transitioning to ESR OLM? Do you want to maximise the benefits of using such a system? If so, we can guide you through the process of setting up your Certifications for the Statutory and Mandatory defined courses. The experience within our Workforce Consultancy Service will ensure you are mapped out and set up to achieve your competency reporting requirements.

Click Here to find out more.



Case Studies

The success story below shows how our NHS partners can overcome the day-to-day challenges they face in the back and middle office.

The Ipswich Hospital NHS Trust

ePay - a modern timesheet and expenses system


Our fully modular electronic solution delivers highly secure, easy to use payment methods that reduce costs and improve efficiencies. ePay is our electronic service, available as a complete solution, or as four separate modules:

  • Travel and expenses
  • Salary Claims (including additional hours)
  • HR forms
  • Absence


Available through an online Web based portal, ePay is accessible over N3 and www networks as well as desktop formats such as on a laptop, tablet or smart device.

Click Here to find out more.



Our comprehensive Workforce Consultancy Services support automation and greater productivity in employment and human resources services across the NHS. The NHS SBS team also has extensive knowledge and experience in facilitating changes in ESR. We will ensure the process of transition is seamless by removing any significant hurdles and operational risk.

Importantly, by outsourcing the service you can free up your resources to focus on other key areas.

Read More about how NHS SBS can help you and your organisation, maximise it's your resources.

Click here to learn more about our best practices.



Have you set your employees up on weekly payroll yet?

As NHS Providers are under continuous pressure and scrutiny, trusts need cost-effective ways to attract and retain high-quality staff whilst maintaining workforce flexibility. That is where the weekly payroll service from NHS Shared Business Services (NHS SBS) can help.

Did you know that weekly payment is one of the main reasons nurses choose to work for agencies?  By setting up a weekly payroll with NHS Shared Business Services, you could help retain your bank staff and reduce your spend on agencies.

Weekly Payroll I

Weekly Payroll II

Weekly Payroll III

Weekly Payroll IV

Click here to find out more.



 Talk to us... email our friendly team at sbs-s.esdmanagement@nhs.net

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