Workforce Consultancy & ESR Self-Service

Our Workforce Consultancy delivers productivity by providing in-depth analysis of HR existing processes, focussing especially on those that are outdated, non-standard, and time-consuming or error-prone, and highlighting which can be replaced with more modern, efficient ways of working to bring about operational cost savings.

Our Workforce Consultancy can help in areas such as:

• ESR implementation that removes multiple recording and paper
• ESR Self-Service that improves staff retention, productivity and wellbeing
• ESR configuration that delivers automated processing and control of data
   

"CPFT used NHS SBS for the implementation of ESR Self-Service to provide expertise and guidance on the functionality of the system. The support they gave the Project Team has been paramount to its success. Their expertise, support and guidance has given the team the confidence to raise and escalate issues at the time and issues that arise could be actioned and dealt with quickly."

Alex O'Gorman
Workforce Development Manager
Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

Understanding your needs

ESR is used by almost every NHS organisation in the country, but the reality is that it is not being used to anywhere near its full potential.

The reason for this is that most NHS employers only use the HR and Payroll modules and ignore other functionality, such as...

• Base Establishment Controls
• Manager Self-Service (MSS)
• Oracle Learning Management (OLM) and e-Learning
• Career Management
• Performance Management Plans

With digital technology playing an increasingly important role in ensuring a happy and efficient NHS workforce, existing solutions that are already available could help NHS organisations align with the NHS Operational Planning and Contacting Guidance for 2020/21 in driving digital priorities, such as interoperability, user experience and innovation - all part of an NHS commitment that 'digitally-enabled care will go mainstream across the NHS'.

Our team will show you how to optimise your workforce's time whether moving paper processes to online transactions, ESR Self-Service implementation, optimisation and training, or by completing a full move across to automation and robotics.

Process Review Our experts provide a comprehensive ESR review and data cleanse	ESR Self-Service Implementation Our change management and implementation process takes weeks and uses the full Prince 2 methodology

ESR Module Configuration We provide detaled analysis and configuration on each of the ESR modules	Flexible and Blended Training Our training module services include personalised training and support

Automation Healthcheck (PDF) [654KB](opens new window)

Outsourcing Healthcheck (PDF) [401KB](opens new window)

NHS SBS ESR Self-Service Brochure (PDF) [561KB](opens new window)

NHS SBS ESR Self-Service Training & Education Brochure (PDF) [700KB](opens new window)

Why NHS Shared Business Services (NHS SBS) is the perfect collaborative partner for you...

NHS SBS has so far helped over 134 NHS providers streamline ESR, partnering with some of the largest forward-thinking organisations to release valuable workforce efficiencies and operational costs.

Unrivalled Expertise

Our team - some of which were involved in the original rollout of ESR - haveunmatched experience in migrating data from HR and payroll platforms and implementing Manager Self-Service efficiently and effectively.

Scope and Scalability

Our scope, scalability and subject matter expertise makes us perfect partners to review, suggest, implement and train your workforces on how to get the most out of ESR Self-Service and unlocking additional benefits.

Value for Money and Quality Assurance

Our experience and expertise means we understand the NHS landscape and are aligned to NHS strategies to reduce risk and minimise investment burden. We also share a common goal in that we aim to improve quality and efficiency.

Talk to us... contact our friendly team Employment Services Enquiry Form

ePay

Find out more how our module, highly secure and easy to use e-payment platform ePay can reduce your costs and improve efficiencies on absence, expenses, salary claims and HR forms...

See more ePay

Sean Hopkins is Head of Programmes and Technology for Employment Services at NHS Shared Business Services (NHS SBS). Having been on the original team for the national implementation of ESR (Electronic Staff Record), Sean and his specialist team now help NHS organisations to maximise the potential of this existing technology and find transformational workforce efficiencies.

View Sean's LinkedIn page

Organisational Change and Project Support (PDF) [474KB](opens new window)

Watch instantly our free, non-obligation, pre-recorded webinar on Manager Self-Service to find out more about how ESR Self-Service can benefit your organisation: