Training: What are the estimated timeframes around completed training for new starters?

Due to its complexity and our desire to deliver excellence, new starters undertake a basic six-month intensive training programme, with training on-going for 12 months and bi-monthly training updates as standard after completion.

New starters have mentors with training formally scheduled, in small groups or on a 121 basis. Study time is allocated to learn VAT legislation and HMRC guidance and inhouse quarterly VAT exams will be re-introduced in 2022.