F&A Service Repatriation FAQs
Purchase to Pay (P2P)
- Recruitment: What vacancies do you have / expected timeframes for filling the vacancies?
- Training: What are the estimated timeframes around completed training for new starters?
- Quality Checking: What checks are done to ensure the quality of work?
- Contacts: Who do clients contact with queries?
- Process Updates: P2P Client Facing Team
- Process Updates: Open Interface Holds / P2P Holds (PO/Non-PO)
- Process Updates: Invoice Verification
- Controls: Have any new controls (audit or general) been introduced?
- Automation: What automation has been delivered? What have been the benefits?
Supplier Maintenance
- Quality Checking: What checks are done to ensure the quality of work?
- Contacts: Who do clients contact with queries?
- Additional Information: Provider Requests / Reporting
- Additional Information: Commissioner Requests / Reporting
- Controls: Have any new controls (audit or general) been introduced?
- Automation: What automation has been delivered? What have been the benefits?
Accounting to Reporting (A2R) - General Ledger
- Recruitment: What vacancies do you have / expected timeframes for filling the vacancies?
- Training: What are the estimated timeframes around completed training for new starters?
- Quality Checking: What checks are done to ensure the quality of work?
- Contacts: Who do clients contact with queries?
- Process Updates: Monthly GL Calls
- Controls: Have any new controls ( audit or general) been introduced?
- Automation: What automation has been delivered? What have been the benefits?
Accounting to Reporting (A2R) - VAT
- Recruitment: What vacancies do you have / expected timeframes for filling the vacancies?
- Training: What are the estimated timeframes around completed training for new starters?
- Quality Checking: What checks are done to ensure the quality of work?
- Quality Checking: Is there any impact to standard working?
- Contacts: Who do clients contact with queries?
- Regular Ops Calls: Are client calls currently taking place?
- Controls: Have any new controls (audit or general) been introduced?
- Automation: What automation has been delivered? What have been the benefits?
Order to Cash (O2C)
- Recruitment: What vacancies do they have / expected timeframes for filling the vacancies?
- Training: What are the estimated timeframes around completed training new starters/details of how the training works etc.
- Quality Checking: What checks are done to ensure the quality of work
- Contacts: Who do clients go to with queries?
- Additional Information: Receipting Issues
- Controls: Have any new controls (Audit or general) been introduced?
- Automation: What automation has been delivered? What have been the benefits?