1. Self Service Portal
  2. Client System Login
  3. Frameworks
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  1. Self Service Portal
  2. Client System Login
  3. Frameworks

What do NHS SBS do to chase my invoice?

  • Regular electronic notifications (reminders) are automatically sent to the client approver/ requisitioner for action. This notification is escalated as agreed by the client.
  • Client finance teams are sent regular reports of outstanding invoices that are situated with them.
  • Regular transactional calls are carried out between NHS SBS and clients to discuss outstanding invoices.
  • If there is a discrepancy between a Purchase Order and an invoice the client will be notified automatically.
  • In addition, the CSC will liaise with the client on your behalf when delays or issues have occurred. 

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