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  1. Self Service Portal
  2. Client System Login
  3. Frameworks
  1. Home
  2. NHS SBS
    1. About Us
    2. Benefits
    3. Our Customers
    4. Our People
    5. Careers
    6. Sustainability
  3. Services
    1. Employment Services
    2. Finance & Accounting
    3. Procurement
    4. Innovation and Technology Services
    5. eMarketplaces
    6. Integrated Care Systems (ICS)
  4. Suppliers
    1. Finance & Accounting
    2. Procurement
    3. Collections Service
  5. News
    1. COVID-19 - our response
    2. News & Opinion
    3. Newsletters
    4. Case Studies
    5. Podcast Series
  6. Contact
    1. Contact Form
    2. Self Service Portal
    3. Phone Numbers
    4. Have Your Say
    5. Locations
    6. Contact Preferences
  1. Home
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  3. Finance & Accounting
  4. Supplier FAQs
  5. Payment of invoices
  6. I have received a payment but no remittance advice - what should I do?

I have received a payment but no remittance advice - what should I do?

Contact the Client Service Centre on 0303 123 1177, who will check where the remittance was sent. If your email address has changed submit an email to SBS-W.APMaintenance@nhs.net  and your details will be updated on our files for delivery of future remittance advices.

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