For FAQs and information about our e-Invoicing pilot click here
For any queries relating to ISFE please click here
Client organisation details
Vouchers or information containing Personal Identifiable Data (PID) must be forwarded directly to the client organisation and not to NHS SBS. Invoices should be forwarded to NHS SBS.
Supplier account set up/amendment
Which is the quickest and most secure method of payment?
Payment of invoices
Chasing the client organisations
Contacting Client Service Centre (CSC)
With the exception of disputes, CSC provides a single point of contact for both suppliers and clients, reducing the need for you to chase individuals and different departments.
Any queries concerning the information on an order received should be raised with the local Procurement department.
If an invoice is in dispute or a credit note is required the client will contact suppliers direct to resolve and agree actions required.
T: 0303 123 1177