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Digital Dictation, Speech Recognition and Outsourced Transcription

Framework Agreement Description

The digital dictation, speech recognition and outsourced transcription framework is free of charge to access for all public sector organisations and provides a compliant route to obtaining a wide range of digital solutions and transcription services. This includes digital dictation, speech recognition, and outsourced transcription services. The framework streamlines the document management process and can provide seamless integration with existing IT systems across the NHS and wider public sector.

 

Framework Agreement Information

Digital Dictation, Speech Recognition and Outsourced Transcription [466KB]

Digital Dictation, Speech Recognition and Outsourced Transcription

When does it start?
16 June 2020 - 15 June 2022


Who can take advantage?
All NHS SBS Approved Organisations

 

What is its scope?
This framework provides a wide range of technology solutions to meet the evolving needs of NHS & wider public sector organisations for Digital Dictation, Speech Recognition and Outsourced Transcription Services. Innovative pricing options provide organisations with the flexibility to either invest in a capital purchase of hardware & software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. software as a service SaaS) where greater flexibility is a key driver.

Why should I use it?
• INCREASED EFFICIENCY
Reduces document turnaround time saving valuable time for staff (no more hunting for tapes or hunting for secretaries to type urgent transcriptions).
• WORKFLOW MANAGEMENT
Streamlines the document management process improving staff productivity by allowing secretaries visibility of workloads.
• VALUE FOR IT
Seamless integration with IT systems such as EPR, Encrypted Data Files for added security and minimal ongoing support overheads.
• COST SAVINGS
Fixed pricing offering competitive rates for hardware and software with various models to support individual organisations with ROI typically achievable within 6-9 months.
• OJEU AVOIDANCE
A procurement exercise has already has taken place therefore no formal tendering required saving time and money in the procurement process.
• FLEXIBILITY AT CALL OFF
Opportunity to run a mini-competition off the back of the framework or direct award to selected suppliers that meet requirements.
• BUNDLED SERVICE
Opportunity for customers to bundle service areas together to delivery efficiency and improvement savings.
• MANAGED SERVICE
An ability for customers to utilise the manage service lot containing all service areas included within this procurement.

 

Who developed the framework?
The framework was developed with stakeholders from the following NHS Trusts: Hertfordshire Partnership, Northern Devon Healthcare, Pennine Care, South West & St Georges, and Surrey & Sussex. All of these organisations supported the evaluation following a rigorous procurement process which was led by NHS SBS.

 

View the framework agreements View the framework agreements

Supplier Details

Supplier

Lot 1A - DD Fixed

Lot 1B - DD SAAS

Lot 2A - SR Fixed

Lot 2B - SR SAAS

Lot 3 - OT

Lot 4 - Combined Solutions

 Aprobrium (Lexacom)

x

x

x

x

x

x

 BigHand Ltd

x

x

x

x

x

x

 Bluewire Epro

x

x

x

x

x

x

 Crescendo Systems Limited

x

x

x

x

 

x

 Dict8 Ltd

 

x

 

 

x

x

 Dictate IT Ltd

x

x

x

x

x

x

 Dscribe Ltd

x

x

x

x

x

x

 G2 Speech

x

x

x

x

x

x

 InvestAsia (Prescribe Digital)

x

 

x

x

x

x

 3M MModal Ltd

x

x

x

x

x

x

 Nuance Communications

x

x

x

x

x

x

 OKS International

x

 

 

 

x

x

 ScribeTech UK

x

x

x

x

x

x

 The Transcription Agency    

x

 
 T-Pro Ltd

x

x

x

x

x

x

 Voice Technologies

x

x

x

x

x

x

 Xanadutec

x

x

x

x

x

x

 Xstek    

x

 
 Total

15

14

14

14

17

16

 

Related Frameworks

You might also be interested to find out more about our other similar frameworks:

Interpretation and Translation Services

Healthcare Clinical Information Systems

Link 2: IT Hardware and Services

Link: IT Solutions (Networks, Software, Hardware & IT Services)

 

Framework Contact Info Telephone

E: NSBS.contractenquiries@nhs.net

For more framework agreements see our  Framework Agreements Portfolio [579KB]

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