Interpretation and Translation Services
Framework Agreement Description
The Interpretation and Translation Services Framework provides a variety of translation and interpretation services. The services on this framework agreement include face to face (spoken language), British sign language (BSL), telephone interpretation and translation, document translation, plus video translation and interpretation.
Framework Agreement Information
Interpretation and Translation Services [471KB]
Framework Agreement Information 
When does it start?
01 November 2016 - 30 April 2021
Who can take advantage?
Any Public Sector Organisations (including non NHS)
What does the framework cover?
The NHS SBS Interpretation and Translation Services Framework covers all of your service needs. The Service Level Agreement (SLA) is flexible enough to be amended to reflect local demand, fill rates and travel cost considerations.
• Lot 1 Face to Face (spoken language)
• Lot 2 British Sign Language (BSL)
• Lot 3 Telephone Interpreting
• Lot 4 Document Translation
• Lot 5 One Stop Shop
What are the benefits of using the framework?
• QUALITY ASSURANCE
We ensure annual supplier audits are conducted, giving you confidence that interpreters are fully compliant with the specification. Pre-employment checks conducted to verify interpreter qualifications, language ability, employment references and basic/enhanced DBS checks.
• COMPETITIVE PRICING
Competitive regional pricing for Lot 1 face-to-face and Lot 2 British sign language. Eight regions covering England to enable local pricing and providers. Discounts are available based on committed spend/volume via a mini-competition.
• CHOICE
The framework offers a range of suppliers providing you with lots of choice and offers the option to direct award or run a mini-competition processes to select your preferred supplier(s).
• EU COMPLIANT
There is no need for you to repeat the procurement process; simply appoint a supplier through this framework and sign a Service Level Agreement (SLA).
Framework for Interpretation & Translation Services
The framework was developed with stakeholders from Central Manchester University Hospitals NHS Foundation Trust, Salford Royal NHS Foundation Trust, The Christie Hospital NHS Foundation Trust, Greater Manchester West Mental Health NHS Foundation Trust, Salford City Council, Bolton NHS Foundation Trust, Bridgewater Community Healthcare NHS Foundation Trust University Hospital of South Manchester NHS Foundation Trust, supporting development of the specification and evaluation.
View the framework agreements View the framework agreements
Supplier Details
Supplier | Service Details |
Face-to-Face | |
Face-to-Face, Telephone, One Stop Shop | |
Face-to-Face | |
Document | |
British Sign Language, Telephone | |
Face-to-Face, British Sign Language | |
Face-to-Face, British Sign Language, Telephone, One Stop Shop | |
Face-to-Face | |
Document | |
Face-to-Face, British Sign Language | |
Face-to-Face | |
Face-to-Face, Telephone | |
Face-to-Face, British Sign Language |
Related Frameworks
You might also be interested to find out more about our related frameworks:
Bill Validation, Recovery and Compliance Services
Travel Management, Expense Management and Workspace Optimisation
Workforce & Wellbeing Services
E: NSBS.contractenquiries@nhs.net
For more framework agreements see our
Framework Agreements Portfolio [212KB]
