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Integrated Care Systems

Scalable, proven Finance and accounting, Procurement, Workforce, IT and Consultancy solutions, enabling Integrated Care Systems to deliver against their objectives



The move to Integrated Care Systems gives NHS organisations a once in a generation opportunity to standardise, streamline and optimise their systems and processes across their corporate functions, to support the delivery of the national health agenda and deliver greater value for the NHS and for patients.

As a uniquely experienced partner, NHS Shared Business Services can help ICSs make the most of this opportunity to:

  • Achieve efficiency and cost savings
  • Embed best practice
  • Improve service quality
  • Increase workforce wellbeing and retention
  • Collect meaningful data
  • Enhance decision-making via greater insight
  • Deliver and report against national objectives

NHS SBS is supporting DHSC in the successful delivery of ICSs via our strategic collaboration with NHS England and NHS Improvement (NHSEI) to facilitate the creation of Integrated Care Boards (ICBs)

Created as a unique joint venture with the Department of Health and Social Care, our sole purpose is to deliver the most cost effective and highest quality shared services to the NHS. Our scale and scope are unparalleled. We:

  • Deliver finance and accounting, procurement, workforce, IT and consultancy solutions to more than 50% of the NHS in England
  • Manage more than £250bn of NHS cash each year
  • Pay 400,000 NHS employees every month

9/10 - Overall client satisfaction score from transferring NHS organisations

Saving our NHS partners the capital expenditure of investing alone, we invest once, centrally, on behalf of the rest of the NHS family:

  • Developing solutions with and for those who use them
  • Exploiting the potential of automation and other emerging technologies
  • Partnering with industry-leading technology partners to bring best-in-class, innovative solutions to the NHS
  • Future proofing services
  • Driving standardisation

As the national shared services provider, we underpin national NHS strategy by providing new, best-practice regional shared service solutions, often partnering with NHS organisations on pathfinding projects to ensure optimal outcomes for the whole NHS.


Contact us to find out how we can support your ICS Contact us to find out how we can support your ICS