Launching 'Shared Services Plus' to meet your needs
Did you know? We offer a wide range of knowledge-based products and services, tailored to the needs of the NHS.
Our 'Shared Services Plus' portfolio addresses some of the specific challenges facing your organisation, including:
- meeting the targets in Lord Carter's operational productivity review
- the requirement to identify, deliver and monitor Cost Improvement Programmes
- the need to recruit, train and deploy staff efficiently and effectively
- the requirement to demonstrate effective action in these - and other - areas
Providing targeted expertise around key strategic areas, such as recruitment, workforce, VAT, debt recoveryand procurement, this new way of working offers flexibility for NHS organisations to pick-and-choose from a range of support services, delivered by our subject matter experts.
Our Shared Services Plus include:
ICON income collection. By giving customers more ways to pay - online, in person via chip and pin or over the phone - ICON can increase non-invoiced payments by up to 50%. Incredibly easy to use, ICON integrates with Oracle and gives you the ability to maximise your income collection and work more efficiently.
Catalogue Content Management Services. Focusing requisitioners on contracted, best value products is key to help you meet the Carter targets and your own procurement objectives. Our service realigns your catalogue content and maintains it, giving savings recommendations and comprehensive management information along the way. Costing less than most in-house solutions and carrying out c.27,000 line amendments and cleanses per month, our service means requisitioning can be done easily and compliantly by clinical and support staff, saving time and money.
Recruitment services. Our recruitment consultants have worked in Trusts across the country to help improve their processes, giving us unrivalled knowledge of the challenges facing the NHS. With this knowledge we have invested in our systems and processes to match the best practices. Optimised recruitment cost per starter is £182 less than average. Contact us to find out if your benchmarks for cost, productivity and quality of recruitment service match the best.
Workforce efficiency consultancy. NHS organisations are under increasing pressure to streamline and make efficiencies in internal processes to support cost savings. Working with you, our experienced consultants can carry out an unbiased review of your HR and workforce processes to identify how they could be streamlined and potentially outsourced or automated. This includes expenses, rostering, absence reporting, payroll, pensions and more.
VAT consultancy. As NHS bodies explore innovative ways of working, it's imperative to consider VAT at the outset to maximise VAT efficiency. We offer a comprehensive VAT advisory service ranging from enhanced Contracted Out Services reviews, advice on contracts, liaison with HMRC, capital reviews and more. All work is undertaken by senior VAT consultants with years of experience working in NHS VAT for the big four, HMRC, and in-house.
This new way of working offers flexibility for NHS organisations to pick-and-choose from a range of support services, delivered by our subject matter experts.
Our fresh approach to partnering reflects our commitment to revolutionise the NHS back office and provide corporate services that suit a modern healthcare system.