NHS SBS wins at the HSJ Digital Awards 2024!

Improving Back-Office Efficiencies through Digital Banner 2

NHS Shared Business Services (NHS SBS) is proud to announce it has been named as the winner of the ‘Improving Back-Office Efficiencies through Digital’ category at the HSJ Digital Awards 2024, recognising excellence in digitising, connecting, and transforming health and care.

The HSJ Digital Awards applaud the power of digital products, projects and services to transform care delivery, enhance efficiency, and improve patient outcomes and the award is in recognition of automation projects NHS SBS has undertaken in partnership with trusts, which have proved transformational to their back-office functions, enabling staff time to be diverted to dealing with more complex matters.

NHS Automation – Harnessing Robotic Process Automation (RPA), Driving Positive Change

In partnership with Lewisham and Greenwich Foundation Trust, NHS SBS developed groundbreaking RPA to process invoices for the trust, saving 173 hours of work each month and £40,000/year while improving invoice processing accuracy to 100 per cent. The solution has paid for itself three times.

Similarly, a partnership with Oxford University Hospitals Foundation Trust to automate junior doctor rotas and recruitment administration has delivered a 50 per cent time saving and could realise savings of £500k over the next five years.

James Parker, Head of Automation and Data Consultancy at NHS SBS comments:

We’re so proud to have been selected as the winners of this award which truly acknowledges the inspired efforts and ideas of our team who work so hard to ensure the successfully deliver our projects.

“To be recognised in this way, by the HSJ Digital Awards, really is a great honour felt by all those involved. It encourages us and our colleagues to continue developing, devising, delivering and sharing our knowledge and experience of digital services and innovation, to support the NHS progress along its journey to transformation.

HSJ editor Alastair McLellan adds:

“Digital services and tech innovation remains firmly at the heart of the ongoing evolution of the NHS, and I hope that this specific awards programme will help to focus the minds of decision makers and the wider workforce on the real value of digital within organisations, potentially aiding future investment.

“Once again, the quality of entries was outstanding, presenting our panel of judges with some tough choices and deliberation! It therefore gives me great pleasure to congratulate NHS SBS as winners in the category of ‘Improving Back-Office Efficiencies through Digital’ at the 2024 HSJ Digital Awards.”

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