PHBChoices - the solution of choice for Personal Health Budgets
Since its introduction last year, PHBChoices has transformed and modernised the administration and management of Personal Health Budgets for commissioners and budget holders alike. Under the system, PHB holders access their budget using online accounts, purchasing goods and services using their "virtual wallet" with cashless transactions.
PHBChoices is interfaced into ISFE ensuring payments go directly from the CCG to suppliers, avoiding commercial bank accounts.
The majority of PHB holders employ one or more Personal Assistants. Previously they managed their employees using a paper process of timesheets and manual payments. The transition onto PHBChoices has given them access to an electronic time and attendance module, with online approval of timesheets and automated work flow to their payroll provider for staff and statutory payments. The ability to dispute/approve timesheets, review care schedules, query invoices from agencies and rate supplier performance (which is visible to other PHB holders) has been very popular with budget holders.
Early adopting CCGs have already benefitted from improved productivity and efficiency, avoiding increased administration costs associated with an increase in the number of PHB holders. They are now enjoying:
- Greater transparency
- Improved governance & compliance
- Tighter control
- Cash releasing savings of between 20- 30%