Workforce & Wellbeing Services
Framework Agreement Description
The Workforce and Wellbeing Services Framework has been built to deliver a high quality multi-disciplinary occupational health and wellbeing services to the NHS and public organisations. This framework includes a full range of core services to manage sickness and absence management, plus an Employee Assistance Programme (EAP), which provides health and wellbeing information to staff and employees. The framework for workforce and wellbeing services also includes a lot for optical services and offers SEQOHS (Safe Effective Quality Occupational Health Service) accredited service.
Download the Framework Flyer
Workforce & Wellbeing Services [270KB]
Framework Agreement Information 
When does the framework start?
16 March 2018 - 15 March 2022
Who can take advantage?
Public Sector, including Local Authorities, NHS Organisations, educational institutions, the emergency services and others.
What does the framework cover?
The framework has been built to deliver a high quality multi-disciplinary Occupational Health and Wellbeing service, to include a full range of core services and offering SEQOHS (Safe Effective Quality Occupational Health Service) accredited service.
Lot 1 - Occupational Health
Occupational Health Services providing occupational health advice and services such as absence management and referral, work health assessments, ill health retirement, immunisations/vaccinations/inoculations, health surveillance, counselling and mental health support, physiotherapy, health and wellbeing services, Covid-19 swabbing and testing services, Covid-19 vaccination service, trauma & vritical incident/wellbeing services, staff training/upskilling.
Lot 2 - EAP (Employee Assistance Programme)
Employee Assistance Programmes to provide contracting authority employees with help and advice around work and personal matters that may impact on workplace performance. Also includes workplace mediation and management support, Covid-19 swabbing and testing services, Covid-19 vaccination services, trauma & critical incident management, staff training/upskilling.
Lot 3 - Occupational Health & EAP Combined
Occupational health services and EAP services combined
Lot 4 - Optical Services.
Eye care services including eyesight testing for visual display ssers (VDU), safety eye care services, GOC and colour vision tests, voucher cchemes, and mobile services.
What are the benefits of using the framework?
• COST SAVINGS
Delivering cost savings through a reduction in staff absence levels, to tackle the estimates from Public Health England, which put the cost to the NHS of staff absence due to poor health at £2.4bn a year - accounting for around £1 in every £40 of the total budget.
• CHOICE OF SUPPLIERS
A broad choice of suppliers, some of which are able to supply to all regions/sub regions.
• PROACTIVE OCCUPATIONAL HEALTH SERVICES
To manage sickness absence and support staff to remain in work and/or return to work promptly.
• EMPLOYEE AWARENESS
Raises employee awareness of the value of occupational health and wellbeing activity to motivate employees to participate and take responsibility for managing their own health.
• COMPLIANCE
A fully OJEU-compliant route to purchase services.
View the framework agreements View the framework agreements
Supplier and Lot Details
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Lot 1 - Occupational Health; Absence management and referral, work health assessment, ill health retirement, immunisations / vaccinations / inoculations, health surveillance, counselling services, physiotherapy management support and health and wellbeing services
Lot 2 - EAP (Employee Assistance Programme); EAP services, health and wellbeing information and awareness, counselling services, workplace mediation and management support
Lot 3 - Occupational Health & EAP Combined
Lot 4 - Optical Services; Eye care services on or off site.
Jamie Ramage, Corporate Manager -
Smart Employee Eyecare, explains more about looking after your eyes whilst working from home. Visit the latest Blog Working from home and looking after your eyes.
Related Frameworks
You might also be interested to find out more about our related frameworks:
Bill Validation, Recovery and Compliance Services
Interpretation and Translation Services
Travel Management, Expense Management and Workspace Optimisation
E: NSBS.contractenquiries@nhs.net
For more framework agreements see our
Framework Agreements Portfolio [212KB]
