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Integrated Care System Development

Supporting the development of integrated care systems to deliver improved outcomes.

Integrated Care System


The challenge

Demand upon health and care services is growing - people are living longer, with more and complex health conditions. The challenge of meeting this demand has been amplified by constrained funding and a legislative framework that has not kept pace with changes on the ground or the needs of local populations.

The NHS Long Term Plan sets out how the NHS will move to a new service model in which patients have more options, better support and properly joined-up care at the right time in the optimal care setting.

Health and care leaders are grappling with the challenges of shifting from organisation-centric to place-based models of care, whilst at the same time trying to maintain or improve current levels of delivery performance. The development of Integrated Care Systems nationally is central to the delivery of the Long Term Plan.

Traditional strategies that have served leaders well, which focus on a top-down approach, often experience difficulties within a complex adaptive system and do not yield optimum results. False starts and vested interests are common.

Notwithstanding this, successful integration will undoubtedly enable a more resilient and sustainable health and care system that delivers improved outcomes for its population.


Our solution

Our team provides practical advice and support to help you navigate the landscape and work through, rather than around, problems. With extensive knowledge and experience, our people provide the support you need when you need it.

Integrated Care System DevelopmentOur solutions are as unique as you are, with complete flexibility to provide a 'one stop shop' for integrated care development.

Multiple building blocks require development to achieve an integrated care system, such as the right workforce, outcomes and culture. We review your existing services to help develop your vision and establish how best they should be formed around the person, neighbourhood, place and whole system.

Once the vision is established, we help to design and mobilise it, underpinned by a programme management office solution to enable the vision to become reality.

We understand the needs of both commissioners and providers, and support whole-system transformation enabling meaningful integration resulting in improved outcomes.



Benefits of working with us as your trusted advisor include:

HIS Bullet Point  Bespoke solutions
Tailored to each system, based upon your starting point and local aspirations.

HIS Bullet Point  Expert navigation of legislative landscape
Providing assurance that legal obligations are met in a way that best addresses local and statutory needs.

HIS Bullet Point  Address in-house skills/capacity gaps
We will support your local teams to enable delivery at a greater pace..

HIS Bullet Point  Mobilising change
Moving from rhetoric to reality, supported with a clear implementation roadmap and mobilising action on the ground with front line teams.

HIS Bullet Point  Building on existing strengths
No two systems are the same, however by identifying and building on your strengths, we can maximise progress by bringing our learning from other health systems.

HIS Bullet Point  Ability to contract with us
We have several national framework agreements which enable you to access our services directly without any further procurement processes.


Why we're different

We are proud to be part of the NHS family
We are unique in providing services that represent value for money, with profits reinvested into the NHS as part of our joint venture with the Department of Health and Social Care.

Our Capability
Our team has a unique blend of extensive healthcare and commercial expertise, which is complemented with support and assurance from our wider business, including specialist VAT advisory, BI analytics, and leading edge digital tech solutions from our parent company Sopra Steria to create a "one stop shop" to support your needs.

Our services combine to create true flexibility, supporting whole-system transformation in the format you need to enable manageable patient outcome improvement and value for money.

Track Record
We have delivered audited savings of over £400 million to our NHS clients and our Healthcare Improvement Solutions team has an outstanding record of customer satisfaction.


What our customers think

Manchester Health and Care Commissioning logo"NHS SBS is a key partner in supporting Manchester commissioners to realise our future vision of an integrated care system for the people of the City. Their extensive knowledge and experience has been readily available and invaluable."

Ian Williamson, Chief Accountable Officer, Manchester Health and Care Commissioning


Find out more by contacting the team below

Contact us at or call 0113 201 3111 and ask for the Healthcare Improvement Solutions team