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Insourcing and Efficiency Solutions

Reduce waiting lists and enhance patient experience.

Insourcing and Efficiency Solutions

The challenge

Under an insourcing arrangement, NHS organisations contract with suppliers to carry out medical services/procedures using the trust's facilities and equipment. Insourcing is increasingly popular in secondary care as a way of reducing waiting lists and enhancing patient experience, whilst maintaining clinical governance and control. The services are typically delivered out of hours when the trust's facilities/equipment would otherwise be idle.


Insourcing and Efficiency SolutionsOur offer

NHS SBS provides a comprehensive solution to insourcing implementation and efficiency via our Insourcing of Clinical Support Services framework (ref: SBS/18/CW/ZOC/9314) and our end-to-end solution for improving efficiency.

Our support is designed to ensure you are getting the most out of your facilities and equipment as well as your insourcing agreement. We are able to offer a range of solutions which are bespoke to your requirements.



HIS Bullet Point  Flexible and tailored support
Our services combine to create a flexible and pragmatic approach. Our style is to 'roll our sleeves' up to work with you, to get the job done.

HIS Bullet Point  Service improvement expertise
Our team is trained in the application of pathway redesign, PRINCE2, Rapid Process Improvement and well-practiced in behaviour change.

HIS Bullet Point  Subject matter expertise
Our team has experience in delivering transformational service improvement, with expertise of working across acute, community and paediatric services.

HIS Bullet Point  Cost-effective
Our framework is free to access and our services can be brought on stream rapidly to provide additional capacity. In comparison to a substantive or fixed-time senior post, our rates offer good value for money.


Why we're different

We are proud to be part of the NHS family
We are unique in providing services that represent value for money, with profits reinvested into the NHS as part of our joint venture with the Department of Health and Social Care.

Our Capability
Our team has a unique blend of extensive healthcare and commercial expertise, which is complemented with support and assurance from our wider business, including specialist VAT advisory, BI analytics, and leading edge digital tech solutions from our parent company Sopra Steria to create a "one stop shop" to support your needs.

Our services combine to create true flexibility, supporting whole-system transformation in the format you need to enable manageable patient outcome improvement and value for money.

Organisational Knowledge
When you work with NHS SBS you don't just get the benefit of the knowledge and experience of the team assigned to your project. You get the benefit of our collective knowledge and learning from our work with a wide variety of health and care commissioners and providers.

Consistency, resilience and governance
Working with our team ensures that there will be a consistent approach, boosting resilience and improving governance and control.

Track Record
We have delivered audited savings of over £400 million to our NHS clients and our Healthcare Improvement Solutions team has an outstanding record of customer satisfaction.


Find out more

Contact us at or call 0113 201 3111 and ask for the Healthcare Improvement Solutions team