Electronic Staff Records

The self-service functionality of the ESR offers easy access through a simple browser-based interface. The employee component (ESS) allows staff to view payslips, request annual leave and update personal information, while the manager component (MSS) allows managers to approve actions relating to their staff.

  • Used by 99% of NHS organisations, holding data for over 1.8 million employees
  • NHS SBS has helped over 134 NHS healthcare providers streamline ESR
  • Provides an integrated HR and payroll system to support workforce planning and management.
electronic-staff-records NHS SBS. Image showing multiple profiles connected electronically

Enhance patient care by optimising ESR for NHS Organisation

Our team were involved in the original rollout of ESR throughout the NHS and it is with this specialist knowledge we understand how to maximise existing technology and implement transformational workforce efficiencies.

The Oracle Learning Management (OLM) functionality provides comprehensive real-time recording, reporting and control of activities related to the training, learning and development of staff. Employees can use the system to search a catalogue of class-based learning opportunities and enrol online for courses.

The overarching aim for us all is to enhance patient care. For every NHS organisation we help to get more from ESR, there is greater resource available for the frontline.

The Health Secretary’s Tech Vision for the NHS states that “we should be using the best off-the-shelf technology…and not building bespoke solutions where they are not needed.”

Self Updates

ESR Self-Service enables NHS employees to update their own employee records, in real-time

Live Reports

ESR provides NHS managers access to live reports

Data Access

ESR provides access to update contracts, manage training and record HR information

Successfully Streamlining

NHS SBS has so far helped over 134 NHS healthcare providers streamline ESR, bringing about notable workforce efficiencies in processes and helping to deliver operational costs through implementation.

Led by Sean Hopkins, the NHS SBS Workforce Consultancy team is partnering with some of the biggest NHS trusts to review their workforce roadmaps. Through this work, we are seeing time and again that multiple systems and processes are used for HR, workforce data, learning and development, and much more

Making ESR work as it was designed to across the NHS would deliver huge workforce efficiencies for hospitals up and down the country. The technology already exists – it’s just a matter of implementing it.

Our team

some of which were originally employed to lead the ambitious rollout of ESR – trained users, migrated data from HR and payroll platforms, and implemented the system effectively

Our scope

scalability and subject matter expertise make us perfect partners to review, suggest, implement and train on how to get the most out of ESR

Our process

Our Project and Change Management teams carry out everything required to successfully implement the ESR Manager Self-Service functionality

Already using Self-Service?

You could increase your existing functionality to include Appraisals, Online Payslips and Property Registration to potentially save thousands of pounds in streamlining processes, going paperless.

We Want to Help…

Our Workforce Consultancy service to help you and your organisation achieve the maximum benefits from Self-Service implementation and optimisation. Our services include the following:

  • A review of current processes and benefits of using Self-Service
  • Full implementation using the Prince 2 methodology
  • Face to face training for your trainers
  • A blended approach to training using Webinars or video
  • ESR Data Cleanse and review of existing data
  • Annual leave analysis and configuration
  • Live for the whole organisation typically within 13 weeks

What is ‘interoperability’?

You may have heard the term. Put simply, it’s all about systems talking to systems, or having the ability to exchange and make use of information.

The implementation and enablement of Self-Service within ESR provides the opportunity for forward-thinking NHS organisations to bring in critical partners in NHS SBS who understand the art of the possible and the streamlining potential of ESR to release valuable workforce efficiencies and operational costs.

Why Partner with us?

We add value through the development and implementation of high-quality, cost effective corporate services, providing a level of innovation and efficiency which would be impossible for an organisation to deliver in isolation.

Enquire today

Employment Services Case Studies

The success stories below show how our NHS partners can overcome the day-to-day challenges they face in the back and middle office.

As a trusted partner for the public sector for 20 years, find out how we can help improve your public services

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More Employment Service Solutions

The NHS SBS Employment Services offering provides an end-to-end portfolio of solutions that helps NHS organisations meet industry targets and initiatives in recruiting, retaining and fully supporting the very best employees, so they can spend more time on providing outstanding levels of service and care to patients across the UK.