Our modular, remote and highly secure solution is an easy to use payment method, reducing costs and improving efficiencies on expenses, salary claims and HR and absence. Complete with analytics it is accessible anywhere and means the end of paper forms. ePay is a secure, modular system delivering compliance, efficiency and reduced costs across

  • travel and expenses
  • salary claims (including additional hours)
  • HR forms and absence

“The introduction of ePay has made it easier for staff to track their claims and for managers to have full visibility of what is going through the system. The technology is user-friendly and the vast majority of staff have embraced it and view it very positively….

Through ePay we are not only saving time and money that can be better spent elsewhere, but have also taken a significant amount of paper out of our workforce processes”

David Everett, HR Information Manager
East Suffolk and North Essex NHS Foundation Trust

Delivering continuous improvement through our Transformation Programme

Staff productivity is a key area of focus in the Long Term Plan, with NHS organisations challenged to eliminate outdated, time-consuming processes and replace them with affordable, efficient ways of working, to allow an increased focus on patient care.

Cost effective

the ePay distance calculator enforces a shortest distance rule on mileage claims, which could deliver cost savings of up to 18%*.


available as a complete, integrated solution, or as standalone modules – helping you stay in control of your budget.


paper forms can be phased out, supporting documents scanned, workflows speeded up and submission times extended so time and resources can be released to more important tasks.

Accessible anywhere

available on an online web portal via both www and N3 networks giving the convenience of 24/7 access, at work or home, to employees and managers.


built-in data validation, data integrity and electronic audit trail, and user-configurable authorisation workflows deter fraud and give you the reassurance you need that processes are fully compliant.


customised reports give valuable insight and help detect trends, enabling organisations to identify and realise cumulative efficiencies and savings.


across smartphone, tablet, laptop and desktop for an optimal user experience, whatever the device.

Easy to use

simple and intuitive to use, with automated progress and closedown notifications, plus online help and e-learning built in for quick adoption and high user confidence.

Download our ePay Brochure

Why Partner with us?

We add value through the development and implementation of high-quality, cost effective corporate services, providing a level of innovation and efficiency which would be impossible for an organisation to deliver in isolation.

Enquire today

Employment Services Case Studies

The success stories below show how our NHS partners can overcome the day-to-day challenges they face in the back and middle office.

As a trusted partner for the public sector for 20 years, find out how we can help improve your public services

If your query relates to your pay or pension:

  • The quickest way to log and track your enquiry is to use our dedicated Employment Services portal at Self-Service Portal, using your Electronic Staff Record (ESR) email address
  • If you experience any difficulties registering for the self-service portal, please visit Self-Service Portal and click on ‘registration issue’
  • If you have not been an NHS employee for more than a month, or are unable to log on to the portal for any reason, please call us on 0303 123 1144. Lines are open Monday-Friday; 8am-6pm. On occasion your waiting time may be longer than we’d like, so to save time you can choose to leave a voicemail with your assignment (staff) number, contact details and a brief description of your query, and a case will be logged for you with the relevant team

More Employment Service Solutions

The NHS SBS Employment Services offering provides an end-to-end portfolio of solutions that helps NHS organisations meet industry targets and initiatives in recruiting, retaining and fully supporting the very best employees, so they can spend more time on providing outstanding levels of service and care to patients across the UK.