Nest Pension Services

Not all NHS employees are eligible, or want, to join the NHS pension scheme. All NHS organisations are therefore required to provide an alternative pension scheme offering financial security for these employees at retirement.

We offer an administration service for the Nest pension scheme. Nest is a popular choice of alternative pension scheme for NHS employers as it was set up by the government and has a 5-star Defaqto rating.

Our Nest pension administration service has already been adopted, and is relied upon, by several NHS trusts and includes.

  • All administrative, manual, time-consuming tasks that NHS organisations are required to complete.
  • Peace of mind that all tasks are completed in accordance with strict regulations and deadlines.
  • Employee access to an accurate overview of their pension benefits and up-to-date Nest statements.
  • Full end-to-end pension service.


Nest Pension Services images - Cheerful senior man in casual clothing using digital tablet while sitting on the sofa at home
Over a year, our experienced and dedicated Pensions team have


pension records administered each year


submitted retirement applications


pension refunds processed


pension benefit statements issued

Reliable support

Fast, efficient, reliable support from our expert team.

Optimises staff time

Freed up staff time to invest elsewhere.

Single point of contact

One dedicated point of contact.


Compliance with strict governance controls.

Minimises errors

Adherence to deadlines and pension regulations to minimise risk of errors.

Complete pension service

A full end-to-end pension service.

Why Partner with us?

We add value through the development and implementation of high-quality, cost effective corporate services, providing a level of innovation and efficiency which would be impossible for an organisation to deliver in isolation.

Enquire today

Employment Services Case Studies

The success stories below show how our NHS partners can overcome the day-to-day challenges they face in the back and middle office.

As a trusted partner for the public sector for 20 years, find out how we can help improve your public services

If your query relates to your pay or pension:

  • The quickest way to log and track your enquiry is to use our dedicated Employment Services portal at Self-Service Portal, using your Electronic Staff Record (ESR) email address
  • If you experience any difficulties registering for the self-service portal, please visit Self-Service Portal and click on ‘registration issue’
  • If you have not been an NHS employee for more than a month, or are unable to log on to the portal for any reason, please call us on 0303 123 1144. Lines are open Monday-Friday; 8am-6pm. On occasion your waiting time may be longer than we’d like, so to save time you can choose to leave a voicemail with your assignment (staff) number, contact details and a brief description of your query, and a case will be logged for you with the relevant team

More Employment Service Solutions

The NHS SBS Employment Services offering provides an end-to-end portfolio of solutions that helps NHS organisations meet industry targets and initiatives in recruiting, retaining and fully supporting the very best employees, so they can spend more time on providing outstanding levels of service and care to patients across the UK.