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Our new Finance and Accounting service will make work faster and easier for everyone, by enabling finance and non-finance users to get things right first time.
A single, national service for providers and commissioners, connecting teams, organisations and ICSs, it will drive standardisation, consolidation, collaboration and digitisation to deliver financial and resource efficiencies, increase productivity, and support agile working.
£322bn
NHS cash managed
£8.9bn
aged client debt recovered
£1.2bn
VAT recovered
7.3m
invoices and credit notes processed on behalf of our clients
The solution
A user-centric, cloud-based, finance shared service, designed specifically to meet the needs of the NHS.
Combining our shared service delivery expertise and best-in-class service assurance and security standards with market-leading technologies, the service will meet the current and future needs of a 24/7 NHS and deliver an intuitive, consumer-style experience for every NHS employee. Available 24/7 (self-service) and 7am – 7pm (supported service) via the SBS One portal, which will give access to all NHS SBS services via a single sign on, the service will offer:
Fully integrated
A fully integrated suite of finance and accounting services.
Intuitive solution
An intuitive, consumer-style user experience.
Real-time data
To give visibility and inform decision making at local, regional and national levels.
World class business processes
Automations to make work faster and more accurate, freeing up time for more strategic activity and making it easier for organisations to provide joined-up care.
Multi-channel training
In-system, multi-channel training and support to help users get it right first time and support user self-sufficiency.
Access on the move
Via smartphones and tablets, allowing users to work whenever they need to, wherever they are.
Better Payment Practice
Same day supplier set up and payment, improving compliance with the Better Payment Practice code.
Best practice built in
An integrated suite of best-practice, increasingly automated finance and accounting processes to make work faster and more accurate, with the option to include additional modules to support strategic, future-looking work.
User friendly
A personalised, intuitive, consumer-style user experience to reduce risk, drive efficiencies, and make work easier – especially for non-finance users and suppliers.
Insights as standard
Data and insight delivered into the hands of those who need them to identify opportunities and risks, make decisions, and report quickly and accurately at local, system and national levels.
Secure and scalable
A multi-cloud, SaaS delivery model, hosted on the UK Government Cloud, powers scalability and security, and ensures the service will meet the current and future needs of a 24/7 NHS.
Evergreen
All service updates and integrations will be managed, tested, implemented and monitored by NHS SBS, ensuring the service is always up to date and continuously improved with minimal demand on NHS staff.
“A unified service is felt to still represent the best value and most desirable option, as opposed to a federated system with providers and commissioners all pursuing separate platforms”
Amanda Pritchard
Chief Executive Officer
NHS England
“There is a need, now more than ever, for providers to work in partnership with commissioners to identify recurrent savings at the system level.”
Sir Julian Hartley
Chief Executive
NHS Providers
Download our F&A Brochure
Connecting people, organisations and systems on a single platform, it will help buyers, suppliers, clinicians, administrators and finance teams get things right first time, 24 hours a day, from anywhere.
It will put data and insight into the hands of those who need them to identify opportunities and risks, make decisions, and report quickly and accurately at local, system and national levels. And it will free finance teams’ time to focus on strategic, cost-saving projects.
Need more details? Please complete the form below to download our new F&A service brochure.
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“A unified service is felt to still represent the best value and most desirable option, as opposed to a federated system with providers and commissioners all pursuing separate platforms.”
Amanda Pritchard
Chief Executive Officer, NHS England
Service Assurance
ISAE 3402 Audited
Negating the need for clients to audit NHS SBS operations themselves, freeing up resource for use elsewhere.
NHS Data Security
As part of the NHS Information Governance Assurance Framework, NHS SBS has engaged in the NHS Data Security and Protection assessment (DSP Toolkit).
UK Government Cloud
The new service will be hosted on the UK Government Cloud for optimal security, resilience and reliability, and NHS SBS security management controls will reduce the risk of platform outages or security breaches.
Software as a Service
Delivery model will mean NHS SBS can scale capacity up or down to meet demand, ensuring availability at peak periods.
Business continuity
In-system business continuity and disaster recovery functionality will minimise risk and potential demands on local resources.
Integrated controls
Multiple, integrated controls will systematically monitor and mitigate risks across the service, reducing the likelihood of system failure and productivity impact, while the risk of data breaches is minimised by fast connect/ VPN data encryption during migration and interoperable activity.
Enhanced security
Location- and role-specific access and controls, coupled with single sign-on functionality will enhance security and control, by limiting users to necessary privileges and giving full traceability of service usage.
Reduced risk
Critical data is automatically validated, and POs 3-way matched, to reduce the risk of fraud.
Cyber Essentials Plus
We are ISO 9001:2008, ISO 27001:2013 and Cyber Essentials Plus certified.
Why partner with us?
With two decades of shared service experience, we invest once, on behalf of the whole NHS, in systems that touch every part of it, and are depended on by millions of NHS employees, their suppliers and their patients
Enquire todayFinance & Accounting Case Studies
The success stories below show how our NHS partners can overcome the day-to-day challenges with our Finance and Accounting solutions.
Finance and Accounting
CCG Mergers
Finance and Accounting
Transforming financial management to free up significant resource
Finance and Accounting
Streamlining payments with e-invoicing
As a trusted partner for the public sector for 20 years, find out how we can help improve your public services
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Rewatch our F&A Webinars
Explore how NHS Shared Business Services is revolutionising the Finance & Accounting landscape within the NHS. Our recent webinars provide details on our new F&A solution, showcasing its potential to drive productivity and reduce financial deficits across NHS organisations.
More Finance & Accounting Solutions
We enable our NHS partners to transfer their investment and resource focus from repetitive, transactional work, to transformational projects and frontline patient care by delivering a range of value-added services, via technology that’s continually evolving.