The NHS is currently facing workforce shortages, long patient waiting lists and equipment that is old and needs refreshing – all areas that require significant financial investment. 

The Clinical Managed Services Framework Agreement can provide a managed services that will include products, maintenance, supporting services, and staff to operate devices to help increase the volume of patients that can be seen.

It can provide wide range of clinical services, for example: diagnostic imaging including devices, training, maintenance, and other services and resource that can lead procedures. The framework agreement can help with updating the equipment and includes product refresh options as part of the managed service. It is a comprehensive framework agreement with a choice of suppliers across a range of key clinical spend areas, including those referenced in the Lord Carter of Coles’ 2016 report.

The Clinical Managed Services Framework Agreement forms a wider solution designed to support elective recovery within the NHS. Find out more here.

Framework Agreement Information

When does the framework agreement start?
08 January 2024 – 07 January 2028

What dates is the framework agreement active?
All NHS Organisations

What does the framework agreement cover?
Lot 1: Clinical managed services
Offers clinical managed services: services will include a range of specialities and areas of expertise and will be delivered across a range of healthcare settings. Including but not limited to: pathology; diagnostic imaging, interventional radiology, cath labs, cardiology and radiotherapy (including mobile imaging); endoscopy – flexible and rigid including decontamination equipment; renal – continuous renal replacement therapy including outsourcing and home dialysis; operating theatres – including all equipment and furniture (operating tables), pre op and post op rooms; ward and clinical departments. This lot offers managed service solutions from OEM, vendor neutral (VN) suppliers.

Lot 2: Managed maintenance services
Provides managed maintenance services (MMS) ranging from maintenance of specified manufacturers’ equipment to a fully outsourced medical engineering (EBME) function.

What are the benefits of using the framework agreement?
• Comprehensive framework agreement with a choice of suppliers across a range of key clinical spend areas, including those referenced in the Lord Carter of Coles’ 2016 report.
• Contracting authorities can run a further competition under the framework agreement to increase value.
• Direct award gives freedom and flexibility for all contracting authorities to direct award to their preferred supplier(s).
• OEM and neutral vendor options available within one lot.
• Dedicated support from the NHS SBS implementation team who are experts in supporting organisations to optimise managed service solutions.
• Enhanced project support available from the Integrated Healthcare Solutions team.
• Approved list of suppliers, who have been evaluated on quality and price.
• Standard NHS Terms and Conditions
• Compliance with PCR 2015

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Supplier Details

Which suppliers are on the framework agreement?

Supplier Lot 1 – Clinical Managed Services Lot 2 – Managed Maintenance Services
Abbott Laboratories Ltd X
Agito Medical A/S* X
Alcon Eye Care X
AM Diagnostic Imaging Limited X
Avensys UK Ltd X X
B. Braun Medical Limited X X
Beckman Coulter United Kingdom Limited X
Becton, Dickinson UK Limited x
Canon Medical Systems Limited X
Ergea UK and Ireland Ltd X X
Fresenius Medical Care UK Ltd X
GE Medical Systems Limited X X Limited X
Healthshare Ltd X
Heartstone Group Limited X
InHealth Limited X
Karl Storz Endoscopy (UK) Ltd X X
Key Health Solutions* X X
KeyMed (Medical and Industrial Equipment) Ltd X
Lifcon Medical Solutions UK Ltd* X
Medispace Diagnostics Ltd X
Medneo Diagnostics UK Limited X
Medtronic Limited X
Modality Group Ltd X
MTS Health Ltd X X
Ortho Clinical Diagnostics X
Philips Electronics UK Limited X X
Promedex Ltd X X
Radiometer Limited X
Regents Park Healthcare Ltd X
Roche Diagnostics Limited X
SAH Diagnostics X
Sanus Cor Ltd X
Siemens Healthcare Diagnostics Limited X
Siemens Healthcare Limited X X
Sysmex UK Ltd X
Tesla Radiology Solutions Ltd X
TIC Mobile Limited* X
Vertu Medical Limited X X

*Please note that suppliers marked with an asterisk (*) have not yet submitted all the required documentation. Please contact NHS SBS Health Team for confirmation before finalising contract with suppliers marked with an asterisk (*) via our framework agreement.

Customer Framework Agreement Portal

Our Customer Framework Agreement Portal allows our customers to:

  • Browse our range of framework agreements, with instant access to all associated documents.
  • Search by keyword to easily find the information you’re looking for.
  • Access support from our team of experts, who can advise on further competitions and answer any questions you might have.


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