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Our Digital Dictation, Speech Recognition & Outsourced Transcription Services Framework Agreement allows organisations to streamlines the document management process.
The digital dictation, speech recognition, and outsourced transcription services can provide seamless integration with existing IT systems across the NHS and wider public sector.
Framework Agreement Information
What is the framework agreement duration?
16 June 2020 – 15 June 2025
Who can take advantage of the framework agreement?
NHS and Public Sector Organisations
What does this framework agreement cover?
This framework agreement provides a wide range of technology solutions to meet the evolving needs of NHS & wider public sector organisations for Digital Dictation, Speech Recognition and Outsourced Transcription Services. Innovative pricing options provide organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. software as a service SaaS) where greater flexibility is a key driver.
The framework agreement has been structured in the following lots:
- Lot 1a – DD Fixed
- Lot 1b – DD SAAS
- Lot 2 – SR Fixed and SR SAAS
- Lot 3 – OT
- Lot 4 – Combined Solutions
What are the benefits of using this framework agreement?
INCREASED EFFICIENCY
Reduces document turnaround time saving valuable time for staff (no more hunting for tapes or hunting for secretaries to type urgent transcriptions).
WORKFLOW MANAGEMENT
Streamlines the document management process improving staff productivity by allowing secretaries visibility of workloads.
Value for IT
Seamless integration with IT systems such as EPR, Encrypted Data Files for added security and minimal ongoing support overheads.
COST SAVINGS
Fixed pricing offering competitive rates for hardware and software with various models to support individual organisations with ROI typically achievable within 6-9 months.
FLEXIBILITY AT CALL OFF
Opportunity to run a further competition off the back of the framework agreement or direct award to selected suppliers that meet requirements.
BUNDLED SERVICE
Opportunity for customers to bundle service areas together to delivery efficiency and improvement savings.
MANAGED SERVICE
An ability for customers to utilise the manage service lot containing all service areas included within this procurement.
Who developed the framework agreement?
The framework agreement was developed with stakeholders from the following NHS Trusts: Hertfordshire Partnership, Northern Devon Healthcare, Pennine Care, South West & St Georges, and Surrey & Sussex. All of these organisations supported the evaluation following a rigorous procurement process which was led by NHS SBS.
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Supplier Details
Customer Framework Agreement Portal
Our Customer Framework Agreement Portal allows our customers to:
- Browse our range of framework agreements, with instant access to all associated documents.
- Search by keyword to easily find the information you’re looking for.
- Access support from our team of experts, who can advise on further competitions and answer any questions you might have.
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