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Our Digital Dictation, Speech Recognition & Outsourced Transcription Services Framework Agreement allows organisations to streamlines the document management process.
The digital dictation, speech recognition, and outsourced transcription services can provide seamless integration with existing IT systems across the NHS and wider public sector.
Framework Agreement Information
The framework agreement provides a wide range of technology solutions to meet the evolving needs of NHS and wider public sector organisations for digital dictation, speech recognition and outsourced transcription services. Innovative pricing options provide organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. software as a service SaaS) where greater flexibility is a key driver.
The framework agreement was developed with stakeholders from the following NHS Trusts: Hertfordshire Partnership, Northern Devon Healthcare, Pennine Care, South West & St Georges, and Surrey & Sussex.
What dates is the framework agreement active?
16 June 2020 – 15 June 2025
Who can take advantage of the framework agreement?
NHS and UK Public Sector organisations
How was the framework agreement procured?
Further competition and direct award
Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured in the following lots:
What are the benefits of using this framework agreement?
INCREASED EFFICIENCY
Reduces document turnaround time saving valuable time for staff (no more hunting for tapes or hunting for secretaries to type urgent transcriptions).
STREAMLINES PROCESSES
Streamlines the document management process improving staff productivity by allowing secretaries visibility of workloads.
SEAMLESS INTERGRATION
Seamless integration with IT systems such as EPR.
FIXED PRICING
Fixed pricing offering competitive rates for hardware and software with various models to support individual organisations with ROI typically achievable within 6-9 months.
BUNDLED SERVICE
Opportunity to bundle service areas together to delivery efficiency and improvement savings.
MANAGED SERVICE
An ability for customers to utilise the manage service lot containing all service areas included within this procurement.
Supplier Details
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.
Contact the Digital & IT Category Team
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