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Our Digital Dictation, Speech Recognition & Outsourced Transcription Services Framework Agreement allows organisations to streamlines the document management process.
The digital dictation, speech recognition, and outsourced transcription services can provide seamless integration with existing IT systems across the NHS and wider public sector.
Framework Agreement Information
The framework agreement was developed with stakeholders from the following NHS Trusts: Hertfordshire Partnership, Northern Devon Healthcare, Pennine Care, South West & St Georges, and Surrey & Sussex. All of these organisations supported the evaluation following a rigorous procurement process which was led by NHS SBS.
What dates is the framework agreement active?
16 June 2020 – 15 June 2025
Who can take advantage of the framework agreement?
NHS and UK Public Sector organisations
What does this framework agreement cover?
It provides a wide range of technology solutions to meet the evolving needs of NHS and wider public sector organisations for digital dictation, speech recognition and outsourced transcription services. Innovative pricing options provide organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. software as a service SaaS) where greater flexibility is a key driver.
The framework agreement has been structured in the following lots:
What are the benefits of using this framework agreement?
INCREASED EFFICIENCY
Reduces document turnaround time saving valuable time for staff (no more hunting for tapes or hunting for secretaries to type urgent transcriptions).
STREAMLINES PROCESSES
Streamlines the document management process improving staff productivity by allowing secretaries visibility of workloads.
SEAMLESS INTERGRATION
Seamless integration with IT systems such as EPR.
FIXED PRICING
Fixed pricing offering competitive rates for hardware and software with various models to support individual organisations with ROI typically achievable within 6-9 months.
BUNDLED SERVICE
Opportunity to bundle service areas together to delivery efficiency and improvement savings.
MANAGED SERVICE
An ability for customers to utilise the manage service lot containing all service areas included within this procurement.
Customer Framework Agreement Portal
Access our framework agreement documentation via our Customer Framework Agreement Portal
Supplier Details
Contact the Digital & IT Category Team
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