Having the right technology in place is one of the most powerful tools for change you have and for the NHS, having the right hardware in place is the first step to that change.

Digital hardware, such as connected computer systems, gives staff the test results, history, and evidence they need to make the best decisions for patients, and allows them to communicate effectively internally and externally.

The Digital Workplace: Hardware Framework Agreement, which is endorsed by NHS England as a recommended route to market for NHS buyers, covers all commonly purchased IT category areas with a particular focus on end user computer products such as desktop and laptop PCs, tablets, mobile devices, clinical displays, medical IT hardware, printers, scanners, peripherals and associated maintenance and deployment services.

This framework agreement forms part of a wider solution that focusses on digital transformation for better outcomes by providing the hardware to deliver joined-up digital first patient services. Find out more here. 

Framework Agreement Information

What dates is the framework agreement active?
01 March 2021 – 28 February 2025

Who can take advantage of the framework agreement?
All public sector organisations across the UK, including the NHS, Local Authorities, the Education sector, Charities, Blue Light Organisations and Housing

What does this framework agreement cover?
The Digital Workplace: Hardware (Link 3) Framework Agreement can be used by NHS and wider public sector organisations to purchase end user client devices for corporate and clinical situations. It provides a compliant and very competitive buying vehicle for all commonly purchased IT category areas, with particular focus on end user computer products. It also provides a one-stop-shop for bundled solutions. This includes access to Original Equipment Manufacturers (OEM) and Value-Added Resellers (VAR).

This hardware framework agreement complements Digital Workplace Solutions, which is designed to cover enterprise and end-to-end solutions including infrastructure and software.

  • Desktop PCs
  • Laptops/Notebook devices
  • Mobile Devices (tablets, mobile phones & wearables)
  • Specialist healthcare related IT Hardware
    • PC/Laptop carts and peripherals
    • Clinical displays and peripherals
  • Printers/Scanners
  • A comprehensive one-stop shop

The framework agreement has been structured in the following lots:
Throughout the Lots sustainable IT, deployment and support services are available

  • Lot 1: Desktop PCs
  • Lot 2: Laptop/Notebook Devices
  • Lot 3: Mobile Devices
  • Lot 4: Specialist Healthcare related IT Hardware
  • Lot 5: Printers/Scanners
  • Lot 6: One-Stop-Shop

What are the benefits of using this framework agreement?
Supplier range ensures approved organisations are supplied with IT solutions tailored to their needs, with innovative ‘Device as a Solution’ offerings, and ‘Core Basket’ item prices fixed for two years.

Upgrade of specifications over lifespan of agreement.

By adopting a collaborative approach this enables lower pricing and cost-savings; by sharing the costs of programme management and procurement support.

Customers are available to conduct a direct call-off or undertake a further competition.

A total of 19 suppliers have been awarded to the framework agreement, which includes manufacturers, resellers, and specialist medical IT providers.

The framework agreement provides assurance of supply for all IT hardware covered under the agreement and is fully PCR2015 compliant and was advertised in the OJEU.

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Supplier Details

Customer Framework Agreement Portal

Our Customer Framework Agreement Portal allows our customers to:

  • Browse our range of framework agreements, with instant access to all associated documents.
  • Search by keyword to easily find the information you’re looking for.
  • Access support from our team of experts, who can advise on further competitions and answer any questions you might have.


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