Framework Agreement Description

Digital Workplace Solutions

Reference: SBS/19/AB/WAB/9411

The Digital Workplace Solutions Framework Agreement, which replaced the popular Link: IT Solutions, provides a compliant route to market for the procurement of full end-to-end IT solutions, and individual elements of IT solutions. The digital framework can ensure delivery of effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure areas. This includes: data centre infrastructure, servers and storage, networking and security products, end user computing hardware and software, bespoke software, professional services and training. The framework agreement complements the Digital Workplace: Hardware (Link 3) Framework Agreement, which focuses on end user client devices. The main objective of this digital workplace solutions framework, is to meet complex customer specific requirements through provision of a bundled solution of IT products and services, which may include elements from several of the different categories available.

The full breakdown of products and services available are including, but not limited to: servers, storage, data centre infrastructure, switches, back-up and recovery, client devices, virtualization platforms, VDI connection protocol, virtualization management, session broker, desktop operating systems, application virtualization, profile and data re-direction, client access licenses, environment specific application software, application validation, and software including complete off the shelf, third party, niche and bespoke, security products, professional services/consultancy/implementation services, networking, maintenance and management, training and all other associated services and peripherals.

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Framework Agreement Information

What is the framework agreement duration?
10 August 2020 – 09 August 2024

Who can take advantage of the framework agreement?
All NHS and Public Sector Authorities

What does this framework agreement cover?
The framework agreement provides a compliant route to source effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure, hardware and software areas.

What are the benefits of using this framework agreement?
Removes the requirement for NHS and wider public sector organisations to run costly individual procurement exercises, saving time and resource.

A compliant procurement exercise has been undertaken to ensure that suppliers meet all key standards and requirements.

The framework allows for new IT & Digital innovations to be added.

Approved Organisations can call off for up to 7 years under the framework agreement and can either Direct award or run a further competition.

Suppliers meet all necessary standards including cyber essentials, ISO 27001, ISO 14001, ISO 9001 & ISO13485.

The framework agreement was tendered under the standard NHS terms and conditions.

A total of 28 suppliers have been awarded to the framework agreement varying from SME’s to OEM’s and well established re-sellers in the public sector market place.

Terms and conditions can be supplemented to account for local requirements. Pricing is negotiable in order to achieve value for money.

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Supplier Details

Amicus IT European Electronique Softcat
Bechtle Direct Insight Direct (UK) Ltd Specialist Computer Centres (SCC)
Boxxe Khipu Switchshop
CDW Mother Technologies Telefónica Tech
Centerprise Nviron TET Limited
Cisilion Phoenix Total Computer Networks
Computacenter Proact IT Trustco
Dacoll RioMed Trustmarque
Dell Six Degrees XMA Limited

What is within scope of the framework agreement?

Application Validation Environment Specific Application Software Storage including on premise and hybrid solutions
Application Virtualization Maintenance, management and support services Network Switches
Back-up and Recovery Networking which includes Local Area Networks (LAN), Storage Area Networks (SAN) and Wider Area Networks (WAN) Third Party Software including Commercial off the Shelf (COTS) software and Bespoke/Niche Software
CALS (Client Access Licenses) Professional Services/Consultancy/Implementation Services Training
Client Devices Profile & Data Re-direction VDI Connection Protocol
Data Centre Infrastructure Security Virtualization Management
Desktop Applications Servers Virtualization Platforms
Desktop Operating Systems Session Broker

Find out what the press had to say about the framework agreement

NHS SBS spies £75m savings on IT purchases through new procurement framework

Read Press Article


New IT purchasing framework ‘could save NHS £75million’

Read Press Article

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