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With workforce pressures, budgetary challenges, and the need to reduce the elective backlog, freeing up resource is critical. Intelligent Automation (IA) can support you to do this by automating back-office and clinical processes so that staff can get back to caring for patients and reducing elective backlog.
IA technologies, techniques and processes improve efficiency, reliability, and the speed of many internal processes, including time-consuming, repetitive tasks, such as typing patient information or transferring information between computer systems.
The NHS Long Term Plan set out a 10-year strategy for improving and reforming the healthcare sector in England, and one of the main tactics was to embrace technology to improve patient care and experiences.
The Intelligent Automation Framework Agreement looks at standard business processes to see how they can be automated. Intelligent automation enables healthcare organisations to remove some of the responsibility of administrative tasks from clinical teams so they can focus on patient care.
Framework Agreement Information
The framework agreement supports the adoption, implementation and on-going development of intelligent automation (IA) for the NHS and wider public sector. It offers access to services and software that will address a wide range of intelligent automation solutions.
What dates is the framework agreement active?
20 November 2023 – 19 November 2025
(plus two optional 12 months extensions)
Who can take advantage of the framework agreement?
NHS and UK Public Sector organisations
How was the framework agreement procured?
Further competition and direct award
Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured into the following lots:
What are the benefits of using this framework agreement?
FREE TO ACCESS
Using the framework agreement is completely free of charge to all Public Sector organisations.
ACCESS TO CATEGORY EXPERTS
Our friendly team are on hand to support both customers and suppliers with any procurement questions.
CHOICE OF SUPPLIERS
Twenty-eight suppliers to suit all requirements: from SME specialists to global multi-national providers in a highly specialised marketplace.
DIRECT AWARD AND FURTHER COMPETITION
Ability to directly award a contract to approved suppliers or the opportunity to run a further competition to meet bespoke requirements as well as helping to drive further competitive pricing.
PRICE AND SAVINGS
Fixed public sector framework pricing offering competitive rates for consultancy and assurance services.
PROCUREMENT EFFICIENCY
A compliant procurement exercise has already been undertaken to offer a simplified procurement route in a complex and crowded market.
Supplier presentations
Suppliers on the Intelligent Automation Framework Agreement were invited to present their solutions on how intelligent automation can benefit customers.
Supplier Details
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.
Contact the Digital & IT Category Team
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