Having the right digital hardware drives modernisation and productivity for the NHS and wider public sector. Day-to-day processes and procedures can be unnecessarily complex when working with outdated hardware.

  • The Lord Darzi report emphasised the need for increased investment in IT infrastructure and digital transformation to improve NHS performance. Outdated IT hardware can be a hinderance for clinicians and support staff as it can cause delays, disruptions and impact their ability to access and manage critical information, forcing them to spend more time troubleshooting than spending time with patients.
  • Without the most up-to-date desktops and laptops, NHS Trusts won’t be able to upgrade their Electronic Patient Record (EPR) systems, hampering progress.
  • In the community, without data-enabled tablets, community nurses’ productivity is reduced, as they can’t record patient updates during a visit, meaning they have to spend more admin time in the office updating records, taking away time available for the patient.
  • Many schools struggle with aging devices and obsolete software that can’t keep up with modern educational needs, which can impact the effective delivery of education.
  • Outdated hardware can impact the installation of new technology. If you are implementing new operating systems or software, you often need the most up to date hardware to meet the requirements, if you don’t have this in place, it can delay implementation.

Our Tech Devices – Link 4 Framework Agreement can support you to quickly and compliantly source the latest devices and technology, enabling you to implement the latest systems or utilise refurbished equipment and enhance efficiency.

 

Framework Agreement Information

The framework agreement provides a compliant route to source the latest consumer-oriented technologies that meet customer requirements across a range of ICT hardware categories. Products include laptops and notebooks, tablets, desktop devices, healthcare related IT hardware such as workstations on wheels, clinical reporting monitors, infection control products, printers and scanners, and refurbished and remanufactured IT goods.

Tech Devices – Link 4 complements Digital Workplace Solutions, which is designed to cover enterprise and end-to-end solutions including infrastructure and software.

What dates is the framework agreement active?

01 April 2025 – 31 March 2028
(with the option to extend until 31 March 2029)

Who can take advantage of the framework agreement?

NHS and UK Public Sector organisations

How was the framework agreement procured?

Public Contracts Regulation 2015

Further competition and direct award

Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.

How we can support?

We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.

How can I access the framework agreement?

Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)

The framework agreement has been structured in the following lots:
Throughout the lots, sustainable IT, deployment and support services are available

What are the benefits of using this framework agreement?

WIDE COVERAGE

Covers all commonly purchased IT category areas, with particular focus on end user computer products to allow you to source all your IT hardware in one location.

ENHANCED PATIENT CARE

Digital tools can enhance patient care by enabling remote consultations, personalised treatment plans, and better access to health information, leading to improved patient outcomes.

MODERN IT SYSTEMS

Modern IT systems are designed to protect sensitive patient data and ensure the security of healthcare information.

REFURBISHED GOODS

Supports net zero targets by providing a carefully vetted set of suppliers who are experts in refurbishing goods that are three-five years old, to bring them back to performance levels equal or better than when they were brand new.

LATEST EQUIPMENT

Each year, suppliers will make the latest models available at the best price.

SUPPORTS LORD DARZI'S RECOMMENDATIONS

Allows the NHS to quickly procure modern IT infrastructure, enabling them to benefit from digital systems to transform care.

Supplier Details

Find out what the press had to say about the framework agreement

National Health Executive

New framework launched to modernise NHS hardware

Read Press Article

Digital Health

NHS SBS launches £1.5bn framework to upgrade NHS hardware

Read Press Article

Health Business

NHS SBS launches IT framework

Read Press Article

Strategic Procurement Support

If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.

Contact the Digital & IT Category Team

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