Exit Interview Service

Our tailored and independent service is designed to anonymise the exit interview process, providing NHS organisations with impartial, assured and open and honest feedback to help improve staff retention through both quantitative and qualitative analysis.

Recruiting and retaining staff, and reducing bank and agency costs are key areas of focus in the Long Term Plan. Gaining a better understanding of why staff leave helps NHS organisations develop more effective employee retention strategies and provides invaluable data to inform workforce priorities.

NHS Exit Interview services, two people talking over a table

“The NHS SBS independent exit interview process has enabled us to provide board level assurance that we are doing the right things. The invaluable narrative has given us new, important insights but also validated much of what we already knew and the steps already taken.”

Ceri Connor, Associate Director of People and OD,
Solent NHS Trust

Exit Interview Service

Our experienced professionals can offer support across a range of areas, bringing new ideas and evidence-based opportunities; identifying opportunities to instil a culture of improving efficiency and most importantly, providing practical ‘hands on’ support to ensure efficiencies are effectively delivered.

Objective

The service is delivered by independent HR professionals, enabling more open conversations than leavers often feel able to have with their manager or the Trust. So feedback is more honest and useful.

Anonymous

All data collected is anonymised prior to reporting, allowing leavers to be confident they cannot be identified, and thus be open in their responses. Trusts can also be confident that any underlying issues or concerns will be revealed, and leavers can be signposted to assistance programmes if appropriate.

Tailored

The service has been developed to meet the unique needs of the NHS, and each report is customised to the requirements of the Trust concerned. Outcomes are therefore relevant to local challenges and inform local strategic priorities.

Detailed

Each interview captures in-depth qualitative and quantitative leaver data including reasons for leaving and  what could have been done differently to affect the outcome, providing Trusts with valuable data and narrative to inform future workforce strategy.

Effective

In a pilot study at Solent NHS Trust 85% of leavers participated fully in the Exit Interview Service, compared to 33% in the previous internal leaver feedback process. 94% of leavers rated the Exit Interview Service positively, highlighting its independence and anonymity.

Value for money

We work with your team to fully understand your needs and then build a custom questionnaire for your organisation. Our process optimises the number of leavers participating in the service. This combination ensures optimal ROI and maximum potential impact on staff retention and future workforce strategy.

Exit Interview Brochure

Recruiting and retaining staff, and reducing bank and agency costs are key areas of focus in the Long Term Plan. Gaining a better understanding of why staff leave helps NHS organisations develop more effective employee retention strategies and provides invaluable data to inform workforce priorities

Why Partner with us?

We add value through the development and implementation of high-quality, cost effective corporate services, providing a level of innovation and efficiency which would be impossible for an organisation to deliver in isolation.

Enquire today

Integrated Healthcare Solutions Case Studies

Our success is defined by enabling you to meet your goals – whatever they may be

As a trusted partner for the public sector for 20 years, find out how we can help improve your public services

"*" indicates required fields

Drop files here or
Accepted file types: jpg, jpeg, gif, png, pdf, doc, docx, ppt, pptx, Max. file size: 512 MB.

    More Healthcare Solutions

    Scalable, proven Finance and accounting, Procurement, Workforce, IT and Consultancy solutions, enabling Integrated Care Systems to deliver against their objectives