Supplier Maintenance

Historically, any changes to the supplier records held by NHS England & NHS Improvement (NHS Commissioning Board, Monitor and NHS Trust Development Authority), Clinical Commissioning Groups (CCGs) and the Commissioning Support Units (CSUs) have all been processed by the individual entities locally and then submitted to NHS SBS for processing (who make the updates to the supplier records and manage the processing of invoices).

If you an existing supplier trading with NHS England & NHS Improvement (NHS Commissioning Board, Monitor and NHS Trust Development Authority), Clinical Commissioning Groups (CCGs) and the Commissioning Support Units (CSUs)

Going forward, and to improve the handling time for these changes, NHS SBS will handle these requests directly.

A new Supplier Amendment Request Form is introduced. This form should be updated fully and sent to sbs.isfesupplieramendment@nhs.net for processing. Please note, only fully completed forms will be processed, any deviation may lead to delays.

The Supplier Guidance form includes on how to correctly populate the form and answers some frequently asked questions.

Where applicable, it is important that you inform us of any changes to your address/bank/contact details using this process as soon as possible to avoid unnecessary delays to payments.

If you are an existing supplier trading with other NHS Shared Business Services client Organisations then your details must be submitted by the client.