1. Self Service Portal
  2. Client System Login
  3. Frameworks
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  1. Self Service Portal
  2. Client System Login
  3. Frameworks

ES App FAQs

Here you will find some brief FAQs with regards to using the MySBSpay App

Image representing ES App FAQs

These are designed to help with any problems you may have with the application itself, rather than Payroll or Pensions queries where you should visit our Self Service Portal instead.

Information on the system requirements for running the MySBSPay app on your phone.
Answers to questions about the MySBSPay app from NHS Shared Business Services.
Help and advice on first time registration on the NHS SBS MySBSPay app.
Details on registering with an incorrect email address for the NHS SBS MySBSPay app.
Information on receiving a verification code when setting up your MySBSPay app.
Help with creating a password for the MySBSPay app from NHS Shared Business Services.
Details about the personal details verification stage on my MySBSPay app from NHS SBS.
Problems with the information displayed in the MySBSPay App? Use the NHS SBS self service portal to report your problems.
Information on the chatbot function from the MySBSPay app from NHS SBS.

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