We know the NHS - we're part of it.

As the sole provider of end-to-end corporate services to the NHS, we understand the unique challenges faced in today’s healthcare landscape.

Our consultancy services are designed to enhance operational efficiency and performance, promote sustainable practices across your organisation and drive strategic transformation within the NHS.

By leveraging our deep NHS knowledge and expertise, robust digital and data capability plus two decades of deliver experience, we work with you to understand your problems, provide bespoke solutions to solve them, and where appropriate, deliver them on your behalf.

Our dedicated team of experienced consultancy experts, from within the NHS and the private sector, ensures that each solution is tailored to meet your specific needs, supporting your goals for excellence in patient care and service delivery.

Partner with us to navigate the everchanging complexities of the NHS, unlock your organisations potential, improve service delivery and achieve your strategic goals with confidence.

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HR Operational Excellence

A strategic approach to enhancing HR Operational Excellence. Our strategic HR consulting services revolutionise HR practices, drive market leadership and operational excellence.

Operating Model Transformation
Improve efficiency, adaptability, and employee experience by creating strategies to meet increasing clinical demands and operational challenges.

HR Restructuring
Create a more agile, efficient, and responsive HR department that can effectively adapt to the evolving demands of the healthcare environment.

HR Service Optimisation
Focus on delivering optimal patient care, supported by a robust and efficient HR framework with our HR Service Optimisation.

Workforce Analytics and Retention
Analysing, optimising and transforming your data into insightful decision-making information for your workforce management.

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“We expect this to be completely game-changing…saving the Trust considerable time and money… having this new service at our disposal will help lead to a happier and more productive workforce, which is focused on providing the highest quality patient care.”

James Kendall, Head of Workforce Intelligence
Medway NHS Foundation Trust

Optimising Finance Services

Optimising Finance and Business Services for Maximum Efficiency. Transform NHS Finance functions to overcome manual processes, cost pressures, talent management and compliance challenges.

Automate Financial Processes
High manual process lead to inefficiencies and errors; implementing automation strategies enhances efficiency and accuracy.

Cost Efficiency Strategies
NHS faces constant cost pressures; developing a finance strategy drive cost efficiencies and process improvements.

Improve Talent Retention
Difficulty in managing and retaining finance talent can be addressed by streamlining finance operations, which improves retention of skilled professionals.

Ensure Compliance Standards
Maintaining VAT compliance and NHS standards requires proactive finance management to ensure adherence to regulations and standards.

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Commercial Excellence

Empowering to drive innovation, efficiency, and sustainability. We offer expertise in emissions reduction and category-specific strategies to enhance efficiency and drive sustainable improvements across operations.

Target Operating Model
Identify key transformations areas and improve efficiency with rapid assessments, and benefits from seamless adoption of the NHS England Strategic Framework for Commercial, enhancing collaborations and procurement effectiveness.

Sustainable Procurement
Enhance social value by collaborating with procurements consultancy experts who can provide technical knowledge to understand scope 3 emissions and look at strategies to support the greener NHS initiative.

Transformation and Change Management
Ensuring the benefits of transformation are realised and are sustainable by taking a holistic and consistent approach to change management.

Category Strategies
Market scoping and stakeholder engagement to devise and implement category strategies at the system level or across collaborations in key areas of spend such as patient transport, clinical products, services, ICT, estates, and facilities.

Automation and Data

Driving efficiency & innovation with advanced automation and data solutions. Our award-winning consultancy team offers objective advice, consultancy and implements tailored automation strategies to streamline operations, enhance performance and provide cost efficiencies.

Robotic and Intelligent Automation
Delivering cost-effective, scalable solutions that optimise resources and foster innovation across services.

Assessments and Development
Increase efficiency through automation assessments and implementation of end-to-end automated processes for optimal ROI.

Licensing and Managed Hosting
Reduce costs and scale automation with our licenses and managed hosting, ensuring efficient, reliable deployments while minimising IT burdens and leveraging our economies of scale.

Centre of Excellence
Develop reliable and scalable automation transformation to achieve your organisation’s goals and objectives.

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AI & Automation Award Wins NHS SBS

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“The NHS SBS team offers expert advice and proactive support, making them a joy to collaborate with. Their energy and commitment enhance our meetings, as they excel at simplifying processes. Their dedication has been crucial to our achievements”

Laura Bick, Assistant Director of Workforce,
Oxford University Hospitals NHS Foundation Trust

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Major Programmes

Programme Management
Management of operational Capital Delivery using optimised processes and best practice.

Programme Management Office
Provide strategic and operational support for all projects in order to increase efficiency and quality assurance.

Programme Controls
Collecting data using analytical processes to predict, understand and constructively influence the time and cost outcomes of a project or programme

Risk Management
Delivering value to the programme by applying practices designed to achieve the best possible outcome, reducing volatility or uncertainty. 

Asset Management
Provide strategic and systematic coordination of activities aimed at optimising and improving the way assets are managed to maximise value for an organisation.

Commissioning & Soft Landing
Delivery of better buildings by establishing the client’s key performance outcome requirements at the start of a project and ensuring the full delivery at Practical Completion and beyond.

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The benefits of partnering with NHS SBS

NHS centric experience

With over two decades of specialised experience in NHS services, we provide insights and solutions uniquely designed for your organisation.

Comprehensive end to end consulting

From strategy to implementation, our approach ensures that every aspect is handled with precision and care.

Improved employee satisfaction and retention

Better workforce management and advanced analytics boost engagement and reduce turnover.

Reduce costs

Optimise resource allocation and cut unnecessary expenses.

Scalable and future-ready

Adaptable models ready to scale with business growth, enhancing agility and resilience

Compliance and governance

Ensuring alignment with NHS England’s Strategic Framework and other regulatory requirements

Sustainability improvements

Achieving greener NHS goals by embedding sustainability across operations.

Improve efficiency

Streamline operations, reduced manual processes and optimised technology usage.

Enhance reliability

Benefit from a robust, high-quality service tailored to your needs.

Why partner with us?

Created as a unique joint venture with the Department of Health and Social Care, our sole purpose is to deliver the most cost effective and highest quality shared services to the NHS.

Enquire today

As a trusted partner for the public sector for 20 years, find out how we can help improve your public services

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    Consulting Case Studies

    As the national shared services provider, we underpin national NHS strategy by providing new, best-practice regional shared service solutions and consulting services, often partnering with NHS organisations on pathfinding projects to ensure optimal outcomes for the whole NHS.