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As the sole provider of end-to-end corporate services to the NHS, we understand the unique challenges faced in today’s healthcare landscape.
Our consultancy services are designed to enhance operational efficiency and performance, promote sustainable practices across your organisation and drive strategic transformation within the NHS.
By leveraging our deep NHS knowledge and expertise, robust digital and data capability plus two decades of deliver experience, we work with you to understand your problems, provide bespoke solutions to solve them, and where appropriate, deliver them on your behalf.
Our dedicated team of experienced consultancy experts, from within the NHS and the private sector, ensures that each solution is tailored to meet your specific needs, supporting your goals for excellence in patient care and service delivery.
Partner with us to navigate the everchanging complexities of the NHS, unlock your organisations potential, improve service delivery and achieve your strategic goals with confidence.

Consulting Case Studies
As the national shared services provider, we underpin national NHS strategy by providing new, best-practice regional shared service solutions and consulting services, often partnering with NHS organisations on pathfinding projects to ensure optimal outcomes for the whole NHS.
Our Consultancy Capabilities

A strategic approach to enhancing HR Operational Excellence. Our strategic HR consulting services revolutionise HR practices, drive market leadership and operational excellence.
Operating Model Transformation
Improve efficiency, adaptability, and employee experience by creating strategies to meet increasing clinical demands and operational challenges.
HR Restructuring
Create a more agile, efficient, and responsive HR department that can effectively adapt to the evolving demands of the healthcare environment.
HR Service Optimisation
Focus on delivering optimal patient care, supported by a robust and efficient HR framework with our HR Service Optimisation.
Workforce Analytics and Retention
Analysing, optimising and transforming your data into insightful decision-making information for your workforce management.
Optimising Finance and Business Services for Maximum Efficiency. Transform NHS Finance functions to overcome manual processes, cost pressures, talent management and compliance challenges.
Target Operating Model
Understanding your current finance function, we work with you to assess people and processes to identify priority areas for change that align with your goals.
Operational Finance
Leading the change transformation across people, process and policies ensuring the latest NHSE standards and best practises are met.
Change Management
Ensuring the benefits of transformation are realised and are sustainable by taking a holistic and consistent approach to change management. Including:
VAT Compliance Advisory
Providing technical knowledge in health care VAT and advise how to remain complaint with the latest HMRC regulations.


Empowering to drive innovation, efficiency, and sustainability. We offer expertise in emissions reduction and category-specific strategies to enhance efficiency and drive sustainable improvements across operations.
Target Operating Model
Identify key transformations areas and improve efficiency with rapid assessments, and benefits from seamless adoption of the NHS England Strategic Framework for Commercial, enhancing collaborations and procurement effectiveness.
Sustainable Procurement
Enhance social value by collaborating with procurements consultancy experts who can provide technical knowledge to understand scope 3 emissions and look at strategies to support the greener NHS initiative.
Transformation and Change Management
Ensuring the benefits of transformation are realised and are sustainable by taking a holistic and consistent approach to change management.
Category Strategies
Market scoping and stakeholder engagement to devise and implement category strategies at the system level or across collaborations in key areas of spend such as patient transport, clinical products, services, ICT, estates, and facilities.
Driving efficiency & innovation with advanced automation and data solutions. Our award-winning consultancy team offers objective advice, consultancy and implements tailored automation strategies to streamline operations, enhance performance and provide cost efficiencies.
Robotic and Intelligent Automation
Delivering cost-effective, scalable solutions that optimise resources and foster innovation across services.
Assessments and Development
Increase efficiency through automation assessments and implementation of end-to-end automated processes for optimal ROI.
Licensing and Managed Hosting
Reduce costs and scale automation with our licenses and managed hosting, ensuring efficient, reliable deployments while minimising IT burdens and leveraging our economies of scale.
Centre of Excellence
Develop reliable and scalable automation transformation to achieve your organisation’s goals and objectives.


Programme Management
Management of operational Capital Delivery using optimised processes and best practice.
Programme Management Office
Provide strategic and operational support for all projects in order to increase efficiency and quality assurance.
Programme Controls
Collecting data using analytical processes to predict, understand and constructively influence the time and cost outcomes of a project or programme
Risk Management
Delivering value to the programme by applying practices designed to achieve the best possible outcome, reducing volatility or uncertainty.Â
Asset Management
Provide strategic and systematic coordination of activities aimed at optimising and improving the way assets are managed to maximise value for an organisation.
Commissioning & Soft Landing
Delivery of better buildings by establishing the client’s key performance outcome requirements at the start of a project and ensuring the full delivery at Practical Completion and beyond.
The benefits of partnering with NHS SBS
NHS centric experience
With over two decades of specialised experience in NHS services, we provide insights and solutions uniquely designed for your organisation.
Comprehensive end to end consulting
From strategy to implementation, our approach ensures that every aspect is handled with precision and care.
Improved employee satisfaction and retention
Better workforce management and advanced analytics boost engagement and reduce turnover.
Reduce costs
Optimise resource allocation and cut unnecessary expenses.
Scalable and future-ready
Adaptable models ready to scale with business growth, enhancing agility and resilience
Compliance and governance
Ensuring alignment with NHS England’s Strategic Framework and other regulatory requirements
Sustainability improvements
Achieving greener NHS goals by embedding sustainability across operations.
Improve efficiency
Streamline operations, reduced manual processes and optimised technology usage.
Enhance reliability
Benefit from a robust, high-quality service tailored to your needs.
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As a trusted partner for the public sector for 20 years, find out how we can help improve your public services
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