As public and political demands for digital progress grow, the health service finds itself pulled in two directions. On the one hand, expectations have never been higher. On the other hand, multiple organisational changes and a reduction in digital personnel are challenging.
This session takes stock of what has been achieved so far and asks: How can we maintain momentum as we work to deliver on the 10-Year Health Plan? How do local and national leaders fulfil the promise of digital healthcare when the structures designed to support it are shifting?
This is the second event in the “Futureproofing the NHS” webinar series – a programme of one-hour panels where senior figures from across the system tackle the policy, strategy and leadership challenges facing today’s health service.
What makes these sessions different is their purpose. Each conversation will inform a final white paper, drawing on insights from the webinars, developed to support the operational foundations of the NHS. In an environment of challenging budgets, ambitious reform, and rising demand, the way the NHS runs its corporate and support services is under closer scrutiny than ever. Join us and be part of the conversation.

Speakers

Heather Barton-Jones is Area Vice President of the Strategic Transformation Office in UiPath International.
With a team of Transformation Directors across EMEA and APAC, Heather partners with UiPath’s strategic customers to understand how Agentic Automation capabilities meet and accelerate core business priorities. The key focus is how exploring how agents and humans interact to redesign how ‘work’ is done in organisations, and what value and outcomes this can drive.

Pritesh Mistry, Fellow, Digital Technologies, the King’s Fund. Pritesh works in the policy team where he focuses on how digital tools and technologies can improve health and care. He is particularly passionate about using evidence-based digital technology as an enabler to improve quality of care and outcomes while critically assessing buzzwords and technology as a silver bullet. Pritesh combines his understanding of technology with the broader picture of the essential ingredients needed for digital change to have an impact. This encompasses culture, unmet need, infrastructure, change management and knowledge all to improve quality, inequalities and outcomes.
Before joining the Fund, Pritesh led the innovation activity at the Royal College of General Practitioners encompassing system change, entrepreneurship, grassroots innovation and horizon-scanning. Before this he worked at Guy’s and St Thomas’ NHS Trust helping to bring together clinicians and patients with research and technology to improve the care and outcomes of people with life-debilitating conditions such as heart failure.
Watch the first webinar in this series
Surviving the squeeze: Delivering excellence with diminishing resources
With the NHS facing substantial reductions in administrative capacity, maintaining high-performing corporate functions is increasingly challenging.
This interactive, collaborative roundtable event will explore innovative approaches that can help meet cost-saving targets whilst preserving quality and operational effectiveness.