Operating at the heart of the NHS, our services have already delivered over £450 million in annual savings and benefits, with the potential to unlock a further £3bn of savings if adopted by all Integrated Care Systems. By simplifying and standardising back-office processes, we are not only saving the NHS money but also freeing up time and resources which can be used where it matters most -frontline care
Proven Impact
- Typical savings of 30% compared with in-house finance & accounting services
- 58% efficiency savings already achieved by ICSs using NHS SBS’s corporate services
- £414 million savings achieved last year via our portfolio of accredited framework agreements.
- 240 years of work condensed into four with the use of AI and automation
- The impact of our work is measured not only in financial terms but also in the improved lived experience of NHS staff and the seamless delivery of services that patients rely upon.
- read our recent impact report.
In 2024 alone, NHS SBS facilitated savings of £414 million through its range of accredited procurement framework agreements, underlining the power of collaboration and economies of scale. Across all Integrated Care Systems (ICSs), the adoption of NHS SBS’s full portfolio of services holds the potential for an additional £3 billion in annual savings—a transformative sum for the health service. Our use of cutting-edge AI and automation tools has condensed an astonishing 240 years of administrative work into the past four years, showcasing how technology can revolutionise NHS corporate functions.
Why Outsourcing Works: Simplifying, Standardising, and Saving
- Streamline operations by simplifying and standardising back-office functions.
- Access scalable and adaptable services through “one front door.”
- Free up resources for better frontline patient care focus.
- Leverage automation and AI for efficiency and higher ROI.
- Preserve local jobs with hybrid outsourcing models safeguarding employment.
Outsourcing corporate services has proven to be a game-changer for NHS organisations, providing a practical route to achieving operational efficiency, reducing complexity, and driving down costs allowing NHS organisations to focus on their primary goal: delivering exceptional patient care.
In an environment where administrative demands often shift focus away from frontline priorities, outsourcing back-office functions offers a strategic solution that addresses the root cause rather than merely alleviating the symptoms.
Outsourcing offers scalability, with our “one front door” providing access to a full suite of adaptable corporate services that can grow with the needs of the Trust. From finance to procurement, outsourcing back office services typically deliver 30% savings on in-house services and achieving fourfold ROI through automation and AI.
Crucially, outsourcing is not just about savings—it’s about impact. From reducing time-consuming processes to improving data visibility and reporting, our services are built to enhance decision-making, drive improvement and free up time for frontline staff.
Looking Ahead
Our vision is clear: we’re committed to creating value, improving outcomes, and freeing up essential resources for frontline care.
The journey ahead is one of opportunity—an opportunity to transform the perceptive of shared services, enhance patient experiences, and build a more sustainable NHS for future generations.
