One stop procurement shop opens as online portal goes live

London, 13 March, 2024 – Leading corporate services provider, NHS Shared Business Services (NHS SBS), has officially unveiled a new online portal to make it quicker and easier to access its portfolio of framework agreements when contracting authorities want to buy goods or services.

Free to access, NHS SBS’s Customer Framework Agreement Portal provides a simple way for NHS and public sector organisations to procure solutions at pace while being efficient, compliant and cost-effective.

Self-serve enabled

The new online portal hosts all of NHS SBS’s framework agreements – over 40 – under one virtual roof, and enables users to browse, search, compare and find goods, services, or suppliers they may require, in one place.

Users can also review and download buying guides and contract information including price lists, specifications and lead times. Additionally, they can ask questions and make service requests directly with NHS SBS’s team of experts for support with contracting and running further competitions, by-passing the need to email, and saving time.

Lydia Sullivan, Director of Procurement, Sustainability & Social Impact at NHS SBS commented:

“We wanted to make it as simple as possible for the buying community to access goods and services, while maintaining cost and compliance benefits.

“We are excited to announce our new Customer Framework Agreement Portal and proud of its successful launch.”

To register to access the Customer Framework Agreement Portal click: Registration (

For more information about NHS SBS framework agreements click: Framework Agreements | NHS SBS