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HR Excellence
As a member of the NHS family and the national shared corporate services provider, NHS SBS understands the challenges faced by the NHS in creating an exceptional employee experience and cultivating a workforce with agile thinking.
Our award-winning and experienced HR excellence consultancy team has significant experience within the private and public healthcare sector and has assisted several organisations throughout their workforce transformation journey, delivering efficiency and productivity savings.
Our team can support you in the following specialist services which can be taken alone, or as part of a package:
- Operating model transformation
- HR service optimisation
- HR Restructuring
- Workforce Analytics & Retention Services
“The NHS SBS independent exit interview process has enabled us to provide board level assurance that we are doing the right things. The invaluable narrative has given us new, important insights but also validated much of what we already knew and the steps already taken.”
Ceri Connor, Associate Director of People and OD,
Solent NHS Trust
HR Excellence Services
Case Studies
Optimising NHS SBS Corporate Services
NHS SBS needed to enhance the quality of its corporate services within its HR Shared Services Centre (SSC) to meet growing demands and client expectations.
Solution:
The organisation implemented a comprehensive change management and implementation program across the entire HR SSC. This initiative aimed to standardise processes, automate routine tasks, and prepare the organisation for future technological advancements.
Benefits Realised:
- Cost Efficiency and Resource Savings: By standardising procedures and automating manual tasks, the organisation significantly reduced the need for extensive human resources, resulting in substantial cost savings.
- Enhanced Service Delivery Quality: The improvements in process efficiency and quality led to higher staff satisfaction and retention rates. The employee engagement levels also increased, contributing to a more motivated and productive workforce.
- Future-Proofed Services: The change management program included preparing the HR SSC for integrating future technologies. This ensured the services remained adaptable, agile, and ready to meet evolving client needs.
Streamlining and Automating Payroll Processes for a Leading Healthcare Organisation
A leading healthcare organisation faced issues like payroll errors, manual workload, and inefficiencies in staff rotations. These challenges necessitated a thorough review and improvement of their payroll processes.
Solution:
Working collaboratively with the organisation, our team identified, analysed, and implemented several improvement initiatives for reducing payroll errors and manual work while enhancing efficiency in staff rotations.
Benefits Realised:
- Reduced Manual Salary and Expense Claims: Within 12 months, the number of manual salary and expense claims decreased significantly, dropping from 2,700 per month to 1,400.
- Decreased Payroll Errors for Junior Doctors: The number of payroll errors for junior doctors fell dramatically from 200 in 2022 to 8 in 2023.
Why Partner with us?
We add value through the development and implementation of high-quality, cost effective corporate services, providing a level of innovation and efficiency which would be impossible for an organisation to deliver in isolation.
Enquire todayAs a trusted partner for the public sector for 20 years, find out how we can help improve your public services
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