Giving Time Back

There's been a noticeable change in the conversations I'm having about AI. A year ago, much of the discussion was about what the technology could do. Now, people are asking different questions. Where is it genuinely useful? What problems will it solve? And will it actually make s...

The operational layer of the health service is working harder than it should, and the cost is real

Nine in ten NHS corporate, managerial and support staff, 92%, lose time every week to IT problems. Almost as many experience inefficient processes and duplicated steps that eat into their working week.

Blog post response to Breaking the Cycle report

Breaking the Cycle highlights how short-term planning, fragmented accountability and an overly complex operating environment can make lasting improvements difficult. We also see these challenges across the NHS within our work.

NHS SBS appoints senior technology services industry leaders to drive growth and innovation

NHS Shared Business Services (NHS SBS) has appointed Harpreet Puri as Chief Growth Officer and Mark Simmons as Director of Innovation and Technology Services to strengthen its senior leadership team.

NHS SBS named one of the UK’s Best Workplaces in Tech™

NHS Shared Business Services has once again been recognised in the 2026 UK’s Best Workplaces in Tech™ list, announced by Great Place To Work® UK.

Great technology starts with a culture that enables people to succeed

Being recognised as one of the UK’s Best Workplaces in Tech™ is a fantastic achievement for NHS Shared Business Services, and one that everyone across the organisation can feel proud of.

Over a quarter of NHS staff lose more than 10 hours a week to admin, new survey finds

More than a quarter of NHS staff (28%) say they spend more than 10 hours - the equivalent of over a day a week - on administrative tasks. Alongside this, more than nine in ten say they spend time each week dealing with inefficient or duplicated processes (92%) and IT system issue...

NHS SBS’s response to the Government announcement on social value

NHS SBS stands ready to continue supporting the NHS in turning these ambitions into measurable outcomes, ensuring that public spending delivers not only value for money, but value for society.

From insight to impact: why modern finance matters more than ever in the NHS

Financial management is no longer something that sits in the background. It is becoming central to how organisations improve productivity, make better decisions and deliver meaningful value for taxpayers.