Sean has been involved in NHS Pension administration for over 20 years, 10 of which he has managed the NHS SBS Pension team. The team of around 50 people has more than 200 years’ NHS pension administration experience between them – including several others with over 20 years.
Sean sits on the National NHS Pensions Service Improvement Development (SID) Board which serves as a formal framework for stakeholder engagement and regional groups. He also runs regular workshops at our customers’ premises and delivers webinars, helping their employees navigate the complex rules and regulations of the current and previous NHS Pension Schemes.
Lucy has worked in NHS Pension administration for over 15 years. As Deputy Pensions Manager, a key part of her role is building strong relationships with our customers and being a trusted point of contact for pension-related support for them and their employees.
Known as someone who will go the extra mile, Lucy’s experience at finding solutions to complex pension issues is highly regarded by our customers, giving them and their employees confidence in the service they receive from NHS SBS.
280,000
pension records processed
4,600
pension benefit statements delivered
6,500
retirement applications processed
≈ 500
121s with customers’ employees
15,000
pension refunds processed
