Suppliers play a vital role in the NHS. We want to make sure all suppliers have access to tools that improve efficiency, such as invoice tracking, account support and electronic invoicing.
Please find below important information about free weekly supplier statements, how to submit and follow up on invoices, and who to contact for help.
We offer a free of charge weekly Supplier Data Report to all suppliers. These reports include:
- All invoices paid in the last 60 days
- All invoices currently outstanding in our system
Suppliers may receive two separate reports:
- One for invoices payable by our Commissioning clients (NHS England, Integrated Care Boards and CSUs)
- Another for invoices payable by our Provider clients (NHS trusts, Community Interest Companies and similar)
If you are not currently receiving these weekly reports and would like to subscribe, please call our Client Support Centre on 0303 123 1177 – option 1
If an invoice is missing from your report after five working days, please send a copy of the invoice to sbs.apinvoicing@nhs.net
More guidance on submitting invoices is available here:
Submitting Invoices | NHS SBS
E-invoicing is the most efficient way of submitting an invoice.
Our preferred method is via Tradeshift, a secure e-invoicing platform that:
- Ensures your invoice cannot be lost
- Makes your invoice visible in our system within minutes
Please note: Email or fax is not considered electronic invoicing.
For details and to register for Tradeshift, visit: Tradeshift eInvoicing
The invoice billing address for all organisations we work with is in Leeds.
If you are still billing Phoenix House, Topcliffe Lane, Wakefield, WF3 1WE, please replace this with the below, where XXX represents the organisational code of the NHS body you are invoicing, and Z123 represents the four-digit payables code associated with that account.
XXX payables Z123 (these should be codes for the organisation and account)
PO Box 312
LEEDS
LS11 1HP
If you’re not certain of the organisational code or the four-digital payables code, call our Client Support Centre on 0303 123 1177.
The future
Over the months ahead, we’ll be working to improve our service further, with the roll-out of a supplier portal which will enable most suppliers to update their own details, track the progress of invoices and raise and track and answer queries.
This will initially be made available to suppliers who are not NHS organisations, trading with NHS England, ICBs and CSUs.
Suppliers will need to validate their details to access this portal. Keep a look out for communications about this and visit Supplier Information for the latest updates.
In the meantime, if you need any help, or have any questions, please contact us:
Phone: 0303 123 1177 – option 1
Online form: Contact Us