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Submitting Invoices

Here you will find advice and guidelines for submitting invoices to NHS Shared Business Services

Submitting Invoices

Send a PDF Copy via Email

We can accept single invoice PDFs by email. The email address below is only used for processing invoices. Only emails received which meet the specified format will be processed. Emails which do not meet these criteria will be automatically deleted.

The email address is:


Guidelines for Emailing Invoices

Following the below guidelines will allow your invoice to be available on our system within an hour of receipt:

  • Invoice must meet the Good Invoicing Practice
    • This ensures all correct data is within the Invoice in a consistent way
  • Only PDF email attachments can be accepted
    • Other file types and nested emails cannot be accepted and will go into an exception process
  • One invoice per PDF
    • Backing documents must be included in the same PDF as the relevant invoice
    • Emails with multiple PDFs are acceptable. Example
    • 10 PDFs with 1 invoice per PDF will be accepted
    • 1 PDF with 10 invoices within will not be accepted
    • Emails not to exceed 10Mb per email

Please note:

  • Invoices which do not comply with above will not be processed
  • Please do not send statements to the dedicated invoice email address as this will halt processing. Persistent breaches of these guidelines will result in the supplier being blocked from this service
  • Queries cannot be accepted via the dedicated invoice email address. Please contact us via our dedicated web form.