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Pension Services

Our NHS Pension Scheme guidance and support delivers expertise and efficiencies to NHS organisations and their workforces that may not be available in-house.

Pension Services

Partnering with some of the largest forward-thinking NHS organisations, our expert team offers specialist knowledge and support to NHS employees, helping to quickly resolve enquiries on retirement, ill health, redundancy and death in service benefits. 

Our scope, scalability and subject matter expertise makes us perfect partners to focus on supporting NHS workforces so that employees can focus on other, more important tasks. Our experience and expertise means we understand the NHS landscape and are aligned to NHS strategies to reduce risk and minimise investment burden. We also share a common goal in that we aim to improve quality and efficiency.

We are ISAE3402 and ISO9001 accredited, with robust processes and controls in place.

 

Our service covers:

Our support goes beyond the standard and includes a full end-to-end bespoke service, depending on our clients' requirements. We also provide pre-retirement presentations, surgeries, webinars and one-to-one support to employees in preparing for retirement.

  • Retirement process
  • Death in Service process
  • Redundancy estimates
  • Issuing Transfer In paperwork
  • Protection of Pensionable Pay
  • Career break
  • Ill Health Retirement (including serious ill health)
  • Greenbury Project support
  • Pension estimates
  • Pension refunds
  • Pensions on divorce
  • Additional Pension AVC
  • Data cleansing via Pensions Online
  • Regular NHS Pension Scheme communication

Our team of subject matter experts will work with ESR and Pensions Online, as well as the contact points within your HR, Payroll and Finance teams to answer and resolve queries from your workforce effectively and efficiently.
 

Pension Services
"In my experience, employees do not think anywhere near enough about the whole retirement process or indeed how they are going to manage on the funds they will have, so the support NHS SBS's Pension Service produces really adds value."


Lee Adams
Royal National Orthopaedic Hospital NHS Trust

 

From Transactional to Transformational

NHS SBS continues to add real and increasing value to its workforce solutions so that its clients can transfer their investment and resource focus from repetitive, transactional work to transformational projects and frontline patient care. This eliminates paper-based processes and tasks.

Over a year, our experienced and dedicated Pensions team...

Pension recordsPension refunds
Administer over 200,000 pension recordsProcess over 5500 pension refunds
Pension benefit statements
Issue 5000 pension benefit statements and estimates
Retirement applicationsHealth Retirement applications
Submit approximately 4000 retirement applicationsIssue over 400 Ill Health Retirement applications

 

Why NHS Shared Business Services (NHS SBS) is the perfect collaborative partner for you...

Unrivalled ExpertiseUnrivalled Expertise

Our team have unmatched experience and expertise in the NHS Pension Scheme, meaning that many NHS organisations don't have to provide in-house Pension services themselves.

Scope and ScalabilityScope and Scalability

Our scope, scalability and subject matter expertise makes us perfect partners to support and educate your workforces so that your employees can focus on other, more important tasks.

Value for Money and Quality AssuranceValue for Money and Quality Assurance

Our experience and expertise means we understand the NHS landscape and are aligned to NHS strategies to reduce risk and minimise investment burden. We also share a common goal in that we aim to improve quality and efficiency.

 

Pension Services Brochure

Pension Services Brochure [247KB]

 

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