Secure Mental Health Transport: Delivering Safe, Compassionate Patient Journeys - Tues 15 Sept 2026 at 12:30pm
Secure Mental Health Transport plays a vital role in supporting individuals experiencing a mental health crisis and forms an important part of the wider mental health care pathway.
Providing safe, compassionate, and effective transport requires specialist expertise, robust governance, and a person-centred approach that protects dignity, promotes wellbeing, and safeguards everyone involved.
This webinar, delivered in partnership with the Restraint Reduction Network and Quality Care Commission (CQC), will explore best-practice approaches to commissioning and delivering secure mental health transport services, with a focus on improving patient experiences and outcomes while minimising the use of restrictive interventions. Attendees will gain practical insights into how transport services can support safer, more therapeutic care across the mental health pathway.
During the session, we’ll explore:
- What Secure Mental Health Transport is, why it matters, and the vital role it plays in ensuring safe, dignified patient journeys.
- How effective commissioning can drive better outcomes, improve patient experience, and deliver high-quality transport services.
- Powerful first-hand lived experience insights from a former mental health transport patient.
- Expert guidance from the Restraint Reduction Network and CQC on reducing restrictive practices and promoting trauma-informed, person-centred care.
Presenters:
- Ebony Armitage, NHS Shared Business Services
- Ben Higgins, Restraint Reduction Network
- Alexis Quinn, Restraint Reduction Network
- Emma Highfield, Restraint Reduction Network
- Guy Cross, CQC
Who should attend?
This webinar is designed for professionals involved in the commissioning, procurement, management, and delivery of mental health transport and patient care services, including:
- Mental health commissioners and service managers
- Procurement and contracting professionals
- Mental health trust leaders and operational teams
- Clinical staff involved in crisis care and patient transfers
- Patient transport service providers
- Integrated Care Board (ICB) representatives
- Quality, governance, and patient safety leads
- Urgent and emergency care professionals
- Individuals with responsibility for reducing restrictive interventions and improving patient experience
Whether you are responsible for planning services, overseeing contracts, delivering patient care, or driving quality improvement initiatives, this webinar will provide valuable insights into best practice in secure mental health transport.
