The UK government estate includes over 450,000 public buildings across England and Wales, ranging from hospitals and schools to courts, prisons, and council offices. As of October 2024, the maintenance backlog across government properties reached £49 billion, with the Ministry of Defence, NHS, and school estates accounting for 89% of the estate by area and 84% by value.
Data from NHS Digital’s 2023/24 Estates Return Information Collection shows that the cost to eradicate backlog maintenance has risen to £13.8 billion, more than the £13.6 billion total cost of running the entire NHS estate. Maintaining a safe environment in healthcare settings, from infection control, through to the maintenance and upkeep of medical facilities and equipment, has a direct impact on patient safety and care, as well as the wellbeing of the NHS workforce
Our Hard Facilities Management (Hard FM 2) Framework Agreement can help maintain the internal and external physical assets of your buildings, ensuring they provide a safe environment for the patients, visitors and staff that enter the buildings daily, improving the patient pathway. It includes reactive maintenance, space reconfiguration and infection-control upgrades and seamlessly supports digital transformation by covering computer-aided facilities management (CAFM) and building management systems (BMS) to ensure the smooth running of buildings.
Framework Agreement Information
The framework agreement covers hard facilities management products and services from a wide range of estates and maintenance specialisms, utilising both SMEs and national providers, to deliver either a single service, bundled service or provide a fully managed service.
What dates is the framework agreement active?
12 April 2022 – 11 October 2026
Who can take advantage of the framework agreement?
NHS and wider public sector organisations
How was the framework agreement procured?
Further competition and direct award
Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured in the following lots:
What are the benefits of using this framework agreement?
SUPPORTS NET ZERO GOALS
A well-maintained building is typically more energy-efficient and sustainable, supporting net zero goals.
MEASURED TERMS CONTRACT
Measured terms contract (MTC) is available to support regular flow of maintenance, minor works and improvements projects ensuring a consistent flow of work while maintaining operational efficiency and complaint route.
CAPPED CEILING PRICING
Capped ceiling pricing to support cost savings, budget certainty and helps optimise asset management strategies reducing unnecessary expenditures.
SUPPORTS FLEXIBILITY
Support flexibility and scalability framework agreement offers individual lot approach or Hard FM solutions allowing customers to tailor contracts to their specific needs and ability to scale services based on long-term estates planning.
MITIGATE RISK
Proper maintenance of building systems ensure safety for the occupants and compliance with legislation, regulations, and industry standards to mitigate risk associated with non-compliance.
EXTEND THE LIFE OF BUILDINGS
Regular, proactive maintenance and timely repairs help to extend the life of equipment and infrastructure, preventing costly replacements or breakdowns.
Supplier Details
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.
