With workforce pressures, budgetary challenges, and the need to reduce the elective backlog within healthcare, freeing up resource is critical. Intelligent Automation (IA) can support you to do this by automating back-office and clinical processes so that healthcare staff can get back to caring for patients to reduce the elective backlog, and wider public staff can focus on delivering public services.
IA technologies, techniques and processes improve efficiency, reliability, and the speed of many internal processes, including time-consuming, repetitive tasks, such as typing patient information or transferring information between computer systems.
The 10-Year Health Plan for England set out a strategy for improving and reforming the healthcare sector in England, and one of the main tactics was to embrace technology to improve patient care and experiences.
Our Intelligent Automation Framework Agreement looks at standard business processes to see how they can be automated, so you can release your teams from repetitive tasks, improving efficiency and releasing them to focus on delivering value adding activity.
Framework Agreement Information
The framework agreement supports the adoption, implementation and on-going development of intelligent automation (IA) for the NHS and wider public sector. It offers access to services and software that will address a wide range of intelligent automation solutions.
What dates is the framework agreement active?
20 November 2023 – 19 November 2027
Who can take advantage of the framework agreement?
NHS and wider public sector organisations
How was the framework agreement procured?
Further competition and direct award
Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured into the following lots:
What are the benefits of using this framework agreement?
DRIVES INNOVATION
Includes generative AI, extending beyond standard RPA to generative automation and dynamic workflows, which drives innovation, creates smarter and more adaptive processes, enhances efficiency and enables customers to respond faster to changing business needs.
END-TO-END GUIDANCE
Covers the complete consultancy spectrum, from process assessments to automation roadmaps and technology partner selection, which ensures customers receive tailored end-to-end guidance, reducing implementation risks, accelerating automation adoption and maximising return in investment.
REDUCES THE RISK OF HUMAN ERROR
Automation reduces the risk of human error, providing the NHS with accurate data that supports with business planning and key decision making.
SAVES TIME AND MONEY
Automating manual processes releases teams to focus on other value add activity and delivering patient care, saving time and money.
CHOICE OF SUPPLIERS
Awarded suppliers range from SMEs to global suppliers, including well known consultancies, tech providers and NHS specific vendors.
IMPROVES EFFICIENCY
IA technologies, techniques and processes improve efficiency, reliability, and the speed of many internal processes.
Supplier presentations
Suppliers on the Intelligent Automation Framework Agreement were invited to present their solutions on how intelligent automation can benefit customers.
Supplier Details
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.
