Data as infrastructure - the foundation for NHS transformation
The government’s 10‑Year Health Plan pledges £600 million to a Health Data Research Service and positions the NHS as “the most AI‑enabled health system in the world.” Yet while clinical data dominates headlines, operational data already flows through the NHS at scale, revealing hidden savings, predicting workforce pressures, and exposing inefficiencies that clinical datasets often miss.
This webinar explored how operational intelligence can unlock better care, stronger retention, and greater efficiency and asked what data infrastructure, governance, and automation the NHS truly needs to deliver on its digital promises.
Host:
- Raine Pell, Marketing Director, NHS Shared Business Services
Guests:
- Cassie Smith, Director of Legal, Trust and Ethics, Health Data Research UK
- Jake Arnold-Forster, Co-founder and CEO, Carradale Futures
- Robert Walker, Head of Health & Social Care, techUK
Roundtable discussion held 28 November 2025
Digital Under Pressure – keeping transformation on track amid NHS reform
Analogue to digital is one of the government’s three big NHS shifts. This was echoed by the NHS chair, Dr Penny Dash, in her recent call for “technology, technology, technology”. But how do you deliver digital under pressure? In a turbulent landscape, how do you ensure technology becomes a true enabler, and not another distraction?
This interactive event explored what works – and what doesn’t – when it comes to digital transformation.
Host:
- Raine Pell, Marketing Director, NHS Shared Business Services
Guests:
- Heather Barton-Jones, Area Vice President of the Strategic Transformation Office, UiPath
- Pritesh Mistry, Fellow, Digital Technologies, The King’s Fund
- Fiz Yazdi, Managing Director, Sopra Steria Next
Roundtable discussion held 19 September 2025
Surviving the Squeeze: Delivering Excellence in Corporate Services with Diminishing Resources
With the NHS facing substantial reductions in administrative capacity, maintaining high-performing corporate functions is increasingly challenging.
This interactive, collaborative roundtable event explored innovative approaches that can help meet cost-saving targets whilst preserving quality and operational effectiveness.
Host:
- Erika Bannerman, Managing Director, NHS Shared Business Services
Guests:
- Danny Mortimer, Chief Executive, NHS Employers
- David Furness, Managing Director, the Shelford Group
- Mark Jennings, Non-executive director at Alder Hey Children’s NHS FT, Chief Solutions and Services Officer, Strasys
- Alice Donovan-Hart, Director of Consulting, NHS Shared Business Services
Roundtable discussion held 18 July 2025.
“There is a need, now more than ever, for providers to work in partnership with commissioners to identify recurrent savings at the system level.”
Sir Julian Hartley
Chief Executive
NHS Providers
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