Framework Agreements & Support

Our extensive portfolio of framework agreements is designed to ensure ease of access and offer a compliant route to market for NHS and public sector organisations. The NHS Shared Business Services (NHS SBS) framework contracts cover health and corporate services including IT, Legal, Estates & Facilities and Business Services.

There are currently 1536 approved organisations [69KB] that have access to the framework agreement portfolio and as such, can utilise any NHS SBS framework agreement whenever required. View the NHS SBS Approved Organisation List [229KB] .

To provide our customer and suppliers with the best possible service during the COVID-19 pandemic and to aid compliance with the Cabinet Office's procurement policy notices, we reviewed many of our framework agreements, and have, where appropriate, made alterations. Visit Framework Agreements from NHS SBS - COVID-19 Update

Do you have a query about a framework? Contact us here Framework Enquiry Form

Access our framework agreement portal Associate Membership Forms

Benefits of Our Framework Agreements
Our framework agreements are designed to ensure competitive pricing, help drive savings and improve efficiencies. Customers have the ability to directly call-off from a framework or run a mini-competition, therefore allowing more flexibility. Frameworks offer a compliant route to market giving confidence, providing a comprehensive choice of suppliers and excellent geographic coverage. Frameworks are easy to access and utilise. Specialist category teams can provide additional support should you require any help with developing specifications, running mini-competitions and analysing data to identify cost saving opportunities. Whatever procurement support you need, we have flexible options for you.


Flexible Options to Suit You Depending on your needs, we can arrange one-off access to certain framework contracts to meet a specific demand. Alternatively, we can offer you access to our full portfolio of framework agreements, enabling you to shift away from simply buying at the lowest price and towards procurement based on total cost of ownership.	Specialist Support and Advice Our specialist category managers have a wealth of experience across corporate services and healthcare. The teams can provide bespoke, specialist support with running mini-competitions as well as project based work, which includes opportunities analysis to deliver savings, improving quality and driving efficiencies.

If you have questions about our framework agreements, including becoming a NHS SBS framework supplier, please visit our Framework FAQs.

Our Portfolio of Framework Agreements

Download our full framework portfolio Framework Agreement Portfolio [212KB] 07.04.2021

All NHS SBS framework agreements are free to access.

Framework Agreement Title	Maximum end date (including all extensions)	Notes on NHS SBS Framework Agreements
BUSINESS SERVICES FRAMEWORK AGREEMENTS
Apprenticeship Training Services	22/06/2021	This Apprenticeship Training Services Framework provides a compliant route to access services from a broad range of apprenticeship training providers, supporting employers to effectively utilise their apprenticeship levy.
Bill Validation, Recovery and Compliance Services	24/03/2022	The Bill Validation, Recovery and Compliance Services Framework provides a compliant route to market to access bill validation and cost recovery services for areas such as energy, water, telecommunications and rates.
Consult 18: Multidisciplinary Consultancy Services	02/07/2022	The Consult 18: Multidisciplinary Consultancy Services Framework provides a fully OJEU compliant route to market for the provision of multidisciplinary consultancy services. The framework covers a wide range of specialisms and has potential saving opportunities of 10-15%.
Fuel Cards (Lot 3 Vehicle Solutions)	30/09/2022	The Fuel Cards (Lot 3 Vehicle Solutions: Vehicle Fleet Management, Vehicle Lease / Hire and Fuel Cards) Framework covers the provision of fuel cards for public sector authorities. Utilising fuel cards is an efficient way to manage your fleet offering savings on fuel purchases and significant reduction in administration time and paperwork. This framework has potential saving opportunities of 2%.
Internal and External Audit, Counter Fraud, and Financial Assurance Services	15/11/2024	The Internal and External Audit, Counter Fraud, and Financial Assurance Services Framework has been developed by NHS Shared Business Services and is free-to-use for any public sector organisation. The framework has a range of 20 suppliers, including large well-established providers, small and medium-sized businesses, and boutique services, covering a wide range of specialisms such as External Audit, Internal Audit, Counter Fraud, Well Led Governance and Ancillary Services.
Interpretation and Translation Services	30/04/2021	The Interpretation and Translation Services Framework provides a variety of interpretation and translation services, including face to face (spoken language), British sign language (BSL), telephone interpretation, document translation, and video interpretation. This framework offers up to 25% savings from the previous agreement.
IT Consultancy Services (Consult 18)	02/07/2022	The IT Consultancy Services Framework includes specialist consultancy and advisory services related to the use of data and information used within the Public Sector. This includes the review, planning, implementation, monitoring and evaluation of activities / systems associated with the delivery of services. This framework offers potential savings of 5-10%.
Legal Services	31/05/2022	The Legal Services Framework provides a compliant route to access various legal services. This includes advice about NHS governance and public law, primary care services, employment law, contract and commercial law and property law.
Outsourced Clinical Services	30/04/2024	The framework allows approved organisations to retain capacity planning inhouse and ensure patients can be seen within suitable and compliant timeframes and help reduce waiting lists. Approved Organisations will be able to provide additional clinical capacity by allowing patients to be seen and treated at the alternative providers own facilities.
Suicide Prevention, Intervention and Awareness Training and Support Services	02/07/2022	The Suicide Prevention, Intervention and Awareness Training and Support Services Framework provides a fully OJEU compliant route to market for the provision of Suicide Prevention, Intervention and Awareness Training and Support Services. This framework offers potential savings of 10-15%.
Travel Management, Expense Management and Workspace Optimisation	30/04/2024	This Framework provides a compliant route to market for any Travel Management, Expense Management and Workspace Optimisation requirement. This framework boasts some award winning and industry leading providers. NHS and wider public sector organisations may use this framework to save valuable time and money.
Vehicle Fleet Management (Vehicle Solutions)	30/09/2022	The Vehicle Fleet Management (Vehicle Solutions) Framework enables authorities to procure vehicles and services. This framework can offer savings and potential income generation.
Vehicle Lease and Hire (Vehicle Solutions)	30/09/2022	The Vehicle Lease and Hire (Vehicle Solutions) Framework enables authorities to procure a selection of vehicles including, but not limited to: cars, vans, ambulances and minibuses via a variety of hire and leasing options. This framework offers potential saving opportunities of 5%.
Vehicle Solutions: Vehicle Fleet Management, Vehicle Lease/Hire and Fuel Cards	30/09/2022	The Vehicle Solutions: Vehicle Fleet management, Vehicle Lease / Hire and Fuel Cards Framework enables NHS SBS customers to procure vehicles under components such as car schemes; fleet vehicle management; grey fleets management and lease or hire vehicles.
Workforce & Wellbeing Services	15/03/2022	The Workforce and Wellbeing Services Framework has been built to deliver a high quality multi-disciplinary occupational health and wellbeing service. The framework includes a full range of core services, plus optical services and offering Safe Effective Quality Occupational Health Service accredited service. This framework offers potential saving opportunities of 2%.
Workspace Optimisation (Travel Management)	30/04/2024	This framework provides Contracting Authorities with a compliant route to market for any Workspace Optimisation requirements they may have including assisting with measures to implement effective 'social distancing'. Suppliers are able to review office space and facilities ensuring they are fit for purpose, monitor workspace usage through sensors or people counters to enable the appropriate management of workspaces, work areas, occupancy levels etc.
CONSTRUCTION & INFRASTRUCTURE FRAMEWORK AGREEMENTS
Car Park Design, Build, Finance and Operate (CPMI)	29/11/2022	The Car Park Design, Build, Finance and Operate (CPMI) Framework offers a complete range of services relating to the design and build of car parks for the public sector. This framework has potential savings of 5%.
Car Park Management and Infrastructure (CPMI)	28/11/2022	The Car Park Management and Infrastructure (CPMI) Framework provides the NHS and wider public sector with a comprehensive, one-stop solution for all car parking needs; from construction through to full management, ANPR, barrier control and more. This framework has potential savings of 5%.
Construction Consultancy Services	31/03/2022	The Construction Consultancy Services Framework provides a compliant route to access construction consultancy services. There is a range of pricing options available for both traditional and design, and build options for new build and refurbishment projects. This framework has potential saving opportunities of 10-15%.
Cycle Parking and Infrastructure (CPMI)	29/11/2022	The Cycle Parking and Infrastructure (CPMI) Framework provides access to specialist suppliers capable of providing a range of cycle parking infrastructure. This includes bike stands and fully-built cycling hubs and has potential saving opportunities of 5%.
Electric Vehicle Charging Points (CPMI)	29/11/2022	The Electric Vehicle Charging Points (CPMI) Framework includes the delivery, supply, installation, management and maintenance of electric vehicle charging infrastructure goods and services. This framework has potential saving opportunities of 5%.
Energy Consultancy Services	31/03/2022	The Energy Consultancy Services Framework covers the provision of consultancy services via an OJEU compliant route to market for estates, facilities and capital teams. The framework encompasses a wide range of specialisms, and utilises both SMEs and national providers. This framework has potential saving opportunities of 5%.
Modular Buildings	17/07/2021	The Modular Buildings Framework is the only national agreement of its type. This framework covers offsite building solutions for purchase, hire and lease. On average, the framework offers 5% savings when compared to purchasing solutions direct.
PS-Works: Public Sector Construction Works	16/12/2023	The PS-Works Framework provides the NHS and Wider Public Sector Clients a compliant route to market for the provision of quality and value for money construction works projects. The Framework provides pricing structures such as Overheads and Profits, design fees and rate cards for members of staff and is suitable for Design and Build, Build only and Refurbishment projects.
DIGITAL & IT FRAMEWORK AGREEMENTS
Audio Visual Solutions and Integrated Operating Theatres	28/02/2023	The Audio Visual Solutions and Integrated Operating Theatres Framework covers a wide range of multi-national and SME providers with specialism in audio visual products and solutions and integrated operating theatres.
Cloud Solutions	01/09/2023	The Cloud Solutions Framework offers a simple and streamlined route to purchase for a wide range of Cloud Solutions. Includes Lot 1 Solution Design and Consultancy for initial support and analysis/mapping ahead of Cloud adoption/implementation, Lot 2 Infrastructure as a service (IaaS), Platform as a service (PaaS) and Software as a service (SaaS) to access core Cloud infrastructure, Lot 3 Cloud Support Services including real time support and a range of ongoing or ad hoc specialist support services & Lot 4 End-to-end Cloud Solutions.
Communication Appointment Reminder Alert Services 2	31/08/2021	The Communication Appointment Reminder Alert Services 2 Framework provides a compliant route to market to access communication and appointment reminder technology to support with minimising the number of missed patient appointments.
Cyber Security Services	11/05/2024	The Cyber Security Services framework offers external support services to help NHS and wider public sector organisations manage cyber risks and recover in the event of a cyber security incident. Through design, delivery, testing, governance and assurance it enables service continuity in patient care by ensuring patient data is secured and critical services and systems remain available.
Digital Dictation, Speech Recognition and Outsourced Transcription	15/06/2024	The Digital Dictation, Speech Recognition and Outsourced Transcription framework is free of charge to access for all public sector organisations, and provides a compliant route to obtaining a wide range of digital solutions and transcription services. This includes digital dictation, speech recognition, and outsourced transcription services. The framework streamlines the document management process and can provide seamless integration with existing IT Systems across the NHS and wider public sector.
Digital Workplace Solutions	09/08/2024	Digital Workplace Solutions (replacing Link: IT Solutions) Framework provides a compliant route to source effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure areas. This includes: data centre infrastructure, servers and storage, networking and security products, end user computing hardware and software, bespoke software, professional services and training.
Digital Workplace: Hardware (Link 3)	28/02/2025	Digital Workplace: Hardware offers a wide range of commonly required 'end user compute' IT Hardware to aid the NHS and wider public sector organisations in their digitisation journey, and satisfy their procurement requirements in an efficient and cost effective way. It provides a compliant route to source the latest effective consumer-oriented technologies that meet customer requirements across a range of IT Hardware categories.
Healthcare Clinical Information Systems	15/08/2022	The Healthcare Clinical Information Systems Framework provides a compliant route to access Healthcare Clinical Information Systems. This includes the following services; theatre, maternity, and electronic prescribing.
Medicines Management Prescribing Decision Support Systems 2	30/09/2023	The Medicines Management Prescribing Decision Support System Framework provides a compliant route to access a computerised system for increasing the effectiveness, safety and cost effectiveness of prescribing medicines. This framework offers potential saving opportunities of 24%.
Technology Enabled Care Services	19/06/2021	The Technology Enabled Care Services Framework provides a compliant route to access various health and social care technologies. This includes; telecare alarm technologies, continuous monitoring and associated diagnostic services. Also included is scheduled and on demand remote interactions e.g. teleconsultations.
ESTATES & FACILITIES FRAMEWORK AGREEMENTS
Building Management Systems (Hard FM)	24/08/2021	The Building Management Systems (Hard FM) Framework provide estates, facilities and capital teams a compliant route to market for the provision of building services management, utilising both SME and national providers. This framework has potential savings of 5-15%.
Building Fabric Maintenance (Hard FM)	24/08/2021	The Building Fabric Maintenance (Hard FM) Framework provides estates, facilities and capital teams a compliant route to market for the provision of building fabric maintenance services, utilising both SME and national providers. This framework has potential savings of 5-10%.