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Exit Interview Service
Our tailored and independent service is designed to anonymise the exit interview process, providing NHS organisations with impartial, assured and open and honest feedback to help improve staff retention through both quantitative and qualitative analysis.
Recruiting and retaining staff, and reducing bank and agency costs are key areas of focus in the Long Term Plan. Gaining a better understanding of why staff leave helps NHS organisations develop more effective employee retention strategies and provides invaluable data to inform workforce priorities.
“The NHS SBS independent exit interview process has enabled us to provide board level assurance that we are doing the right things. The invaluable narrative has given us new, important insights but also validated much of what we already knew and the steps already taken.”
Ceri Connor, Associate Director of People and OD,
Solent NHS Trust
Exit Interview Service
Our experienced professionals can offer support across a range of areas, bringing new ideas and evidence-based opportunities; identifying opportunities to instil a culture of improving efficiency and most importantly, providing practical ‘hands on’ support to ensure efficiencies are effectively delivered.
Objective
The service is delivered by independent HR professionals, enabling more open conversations than leavers often feel able to have with their manager or the Trust. So feedback is more honest and useful.
Anonymous
All data collected is anonymised prior to reporting, allowing leavers to be confident they cannot be identified, and thus be open in their responses. Trusts can also be confident that any underlying issues or concerns will be revealed, and leavers can be signposted to assistance programmes if appropriate.
Tailored
The service has been developed to meet the unique needs of the NHS, and each report is customised to the requirements of the Trust concerned. Outcomes are therefore relevant to local challenges and inform local strategic priorities.
Detailed
Each interview captures in-depth qualitative and quantitative leaver data including reasons for leaving and what could have been done differently to affect the outcome, providing Trusts with valuable data and narrative to inform future workforce strategy.
Effective
In a pilot study at Solent NHS Trust 85% of leavers participated fully in the Exit Interview Service, compared to 33% in the previous internal leaver feedback process. 94% of leavers rated the Exit Interview Service positively, highlighting its independence and anonymity.
Value for money
We work with your team to fully understand your needs and then build a custom questionnaire for your organisation. Our process optimises the number of leavers participating in the service. This combination ensures optimal ROI and maximum potential impact on staff retention and future workforce strategy.
Exit Interview Brochure
Recruiting and retaining staff, and reducing bank and agency costs are key areas of focus in the Long Term Plan. Gaining a better understanding of why staff leave helps NHS organisations develop more effective employee retention strategies and provides invaluable data to inform workforce priorities
Why Partner with us?
We add value through the development and implementation of high-quality, cost effective corporate services, providing a level of innovation and efficiency which would be impossible for an organisation to deliver in isolation.
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